Service Engineer

Job Description

Job Title: Service Engineer – Automation Systems (PLC & Mechanical Focus)

Location: Must reside in the Northeast U.S. (Remote with Travel)

Travel: ~50–60% (2 weeks/month, overnight travel)

Industry: Industrial Automation Robotics Processing Equipment

Salary: $130K - $140K/yr.

Benefits: full benefits

About Our client

Our client designs and builds high-end custom automation systems for some of the world’s most innovative companies. They specialize in automated processing, mixing, blending, and assembly lines across industries like food, pharmaceuticals, chemicals, and defense/aerospace.

We are partnering with our client to hire a Service Engineer to support our rapidly expanding U.S. client base. If you have a strong background in PLC troubleshooting, enjoy working hands-on with custom machinery, and like solving problems directly with customers—you’ll thrive here.What You’ll Be Doing

Travel to client sites (~2 weeks/month) to install, commission, and support our client’s customized systems

Work closely with customers and project teams to solve problems, optimize performance, and support smooth equipment handoffs

Troubleshoot PLCs (Allen-Bradley, Siemens, etc.), read ladder logic, and identify mechanical issues (no PLC coding required)

Handle blending, packaging, and material handling systems used in food, pharma, and aerospace environments

Collaborate with engineering teams in India and U.S. project/sales leads for system escalations

Learn on the job—every solution is custom, and you’ll pick up new tools and skills from the field

Provide basic operator training and submit service reports and client feedbackMust-Have Qualifications

3–4 years of hands-on experience with industrial automation or capital equipment

Strong familiarity with PLCs, especially reading/debugging ladder logic

Solid mechanical skills (able to adjust/fix actuators, motors, cylinders, belts, etc.)

Previous customer-facing experience—you know how to communicate clearly on-site

Associate’s degree from a technical or trade school (no 4-year degree required)

Comfortable with 50–60% travel, including overnight stays

Based in the Northeast U.S. and authorized to work in the U.S.Nice-to-Haves

Background in systems used in mixing, processing, or defense/aerospace

Familiarity with HMI systems, pneumatics, sensors, or robotics

Experience with international collaboration (especially India-based teams)Why Join our client?

Work on cutting-edge, highly customized automation systems

Support big-name clients with real engineering challenges

Flexibility: Remote-based with control over your travel schedule

Collaborate with a tight-knit global team and grow in a stable, well-established company

Direct line to U.S. leadership, with opportunity to grow into senior field service or technical roles

Pay Details: $120,000.00 to $140,000.00 per year

Equal Opportunity Employer/Veterans/Disabled

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The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

The California Fair Chance Act

Los Angeles City Fair Chance Ordinance

Los Angeles County Fair Chance Ordinance for Employers

San Francisco Fair Chance Ordinance

Full-time

Fully remote