In-Home Furniture Repair Technician

Description

As the In-Home Furniture Repair Technician, you will repair products in RH’s broad assortment of furniture and accessories to ensure they meet our quality standards. This role is client-facing including visiting clients in their homes within your assigned territory. Providing first-class service to our clients through excellent communication skills and building relationships is key in this role.

YOUR RESPONSIBILITIES

Live Our Vision, Values and Beliefs every day

Repair furniture to first quality standards in customers' homes, RH Galleries and Home Delivery Centers

Maintain a clean, neat, and orderly work area

Promote a safe working environment

Provide quality assurance and quality control feedback

Exhibit flexibility and adaptability to changing job requirements

OUR REQUIREMENTS

Sense of teamwork, ownership, urgency, and attention to detail in your work

Ability to do touch up repairs on wood, leather and fabric; coatings and finishes on various surfaces such as metal, stone, marble, and concrete; knowledge of framing and furniture construction methods

Outstanding communication & problem-solving skills to provide first-class customer service

Ability to work in a fast-paced challenging environment

Ability to visit clients in assigned geographic territory

Must pass a background check, drug screen and MVR

PHYSICAL REQUIREMENTS

Ability to lift and mobilize items from at least 75 lbs.

WHAT WE OFFER*

Medical, Vision, and Dental Plans

Company provided vehicle, laptop, phone, corporate credit card, and tools

Company-paid Life Insurance and Disability Income Protection Programs

Health Care and Dependent Care Flexible Spending Accounts

401(k) Savings Plan

Competitive Paid Time-Off plan

Employee Assistance Program

Generous discount on our products and at RH restaurants

Referral Bonus Program

Full-time associates working 30 hours or more per week are eligible for all benefits.