Program Manager
Description:
A community mental health program is seeking a Program Manager to oversee its Personalized Recovery-Oriented Services (PROS) program. This leadership role involves full operational and clinical oversight of a multidisciplinary program serving adults with mental health conditions through rehabilitation, counseling, and care coordination services.
About the **
Monday to Friday
40 per week
Onsite in Suffolk County
Oversee all day-to-day operations of the PROS program, ensuring quality service delivery across CRS, IR, ORS, and clinical components
Implement standards of care and maintain program compliance with OMH and agency regulations
Work collaboratively with Quality Management on internal audits and documentation reviews
Supervise a team of clinical and support staff, conducting bi-weekly supervision and performance evaluations
Provide staff training on documentation, service provision, and regulatory standards
Approve timesheets, expense reports, and manage PTO requests
Oversee documentation for collateral contact, phone calls, and incident reporting
Develop and execute outreach and referral plans
Monitor incident reporting practices and ensure timely submissions
Conduct bi-annual safety inspections and follow up on any facility concerns
Perform other duties, as needed
3+ years of Clinical experience in a Mental Health setting
Bachelor’s Degree
Experience in a Supervisory role
Strong familiarity with OMH regulations and PROS documentation requirements
Valid NYS Driver’s License in good standing
Must pass background checks and obtain NYS OMH clearance
Desired ***
Licensed Clinical Social Worker (LCSW) and/or Licensed Mental Health Counselor (LMHC)