Client Service Technician

Job Description

Duration

12

Duration Unit

Month(s)

Req Description

Description

looking for a desktop technician to facilitate 2 sites in Auburn hills which are their corporate location as well as PDC in Auburn Hills. This person will provide day to day support both in person (2-3 days) and remotely for users.

Enterprise Req Skills

desktop,migration,installation,active directory,customer service oriented,windows 10,sccm,servicenow,troubleshooting hardware

Job Title

Client Service Tech

Top Skills Details

1) Desktop Support - Level 3 support

2) Enterprise level experience - needs to be with a larger organization

3) Windows tools and OS

Worksite Address

Auburn Hills,Michigan,United States,48326-1781

Additional Information

Must have excellent soft skills and experience within a large corporate environment. The 2 facilities are about 7 miles apart in Auburn Hills, MI.

Drug Test Required

true

Experience Level

Expert Level

External Communities Job Description

Automotive customer looking to add a skilled level 2/3 technician.

EVP

Great rate and a chance to work with a growing organization. Company just grew from 22k employees to 48k.

Work Environment

Corporate office environment as well as a research/development facility.

Additional Skills Tags

customer service oriented,windows 10,sccm,servicenow,troubleshooting hardware

Additional Skills & Qualifications

Service Now, SCCM, Desktop Support, Hardware, Software, Active Directory, Windows 10/7, Exec Support

Business Qualification

Impact to the Internal/External Customer

Ensuring remote and on site workers have tools to get their jobs done.

Interview Information

2 Steps: 1) Manager and Team Member 2) Manager, Director, and Helpdesk Manager (All video)

Why is Position Open?

Business Challenge

Increase in tickets and workload