Desktop Support Specialist

This position offers an optional hybrid work schedule, with three days working in the office and two days working remotely.

Are you a technical support professional looking to change up the monotony of your daily work and join a company that supports your continued development? If so, you may be interested in our Desktop Support Specialist position!

In this role, you will provide helpdesk support to various users by identifying and troubleshooting to resolve technical issues in person and over the phone. To be successful in this position, you need to be customer-service-oriented, reliable, and flexible.

Qualifications:

• High school diploma or equivalent.

• Prefer some additional vocational or technical training in software, PCs, and/or networks.

• 2-4 years of prior work experience in direct customer and/or technical computer support (software, network, etc.) preferred.

Your Future Starts Here: Benefits That Support Your Lifestyle

Competitive Compensation

Generous paid time off and paid company holiday schedule

Medical, Dental, Vision, Life, Long-Term Disability, Company Match 401(k), HSA, FSA

Paternal Leave, Adoption Assistance, Fertility and Family Planning Assistance, Pet Insurance, Retail Discount Programs

Community volunteer opportunities

Wellness programs, gym subsidies, and support for maintaining a healthy lifestyle

Scholarships for dependents and tuition reimbursement to further your education

Company paid continuing education and monetary awards for professional development

Opportunities for a hybrid work schedule (three days in the office, two days remote)

Who we are:

Location: South Sioux City, Nebraska

To learn more about Great West and our office locations, please visit our website .

Great People.

Great Careers.

Great West Casualty Company.

Great West Casualty Company is an Equal Opportunity Employer.

Permanent