Data Integration Services Manager

Job Description

Job Title: Data Integration Services Manager

Contract: 6/1/2025 - 6/30/2027

Work Environment: Onsite - This is not a remote position

Must be authorized to work in the US.

Job Description:

The Data Integration Services Manager oversees the daily maintenance, monitoring, and support of the Department’s Integration Broker (IB) service. This full-time role ensures high availability, timely incident resolution, partner onboarding, and alignment with service level agreements (SLAs). The manager leads performance reporting, manages stakeholder communication, and drives continuous improvement initiatives.

Key Responsibilities:

Oversee monitoring of all data movement, translation, routing, and transmission to ensure process success.

Respond to integration service failures or errors, performing expert troubleshooting and timely issue resolution.

Conduct daily reviews of IB service process statistics to identify anomalies, reporting issues in line with SLAs.

Manage the onboarding of new trading partners, including setup, testing, configuration, and minor code modifications.

Lead monthly performance reporting and help desk activity tracking.

Serve as the primary service provider liaison to Department leadership, coordinating quarterly performance review meetings.

Ensure compliance with Department data security policies and maintain accurate, up-to-date documentation on all integration services.

Provide effort estimates and analysis for new service requests or significant enhancements.

Minimum Qualifications:

Bachelor’s or Master’s degree in Information Technology or related field, or minimum of 5 years of experience in the field.

10+ years of experience in data integration support roles, including healthcare data and regulatory compliance.

7+ years of project management experience coordinating stakeholder communication and task execution.

Strong technical understanding of integration engines (Cloverleaf, Mirth), encryption methods, and data transport standards.

Excellent organizational and communication skills to lead service delivery teams and interact with business unit customers.

Required Skills:

Deep familiarity with integration monitoring and support tools

Experience with Cloverleaf, Mirth, and related integration engines

Proficiency in troubleshooting data transmission errors and system performance issues

Knowledge of healthcare data exchange standards and HIPAA compliance

Strong understanding of encryption, security protocols, and system upgrades

Experience preparing detailed performance and incident reports

Excellent project management and stakeholder communication skills

Strong organizational and documentation capabilities

Preferred Certifications:

ITIL Service Management Certification

PMP (Project Management Professional)

Cloverleaf or Mirth Connect Certifications

Talantage, LLC is committed to presenting candidates that contribute to an organizations culture of inclusivity and its commitment to diversity in the workplace are demonstrated through our recruitment practices. We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, creed, color, religion, sex, gender, gender identity, sexual orientation, marital status, national origin, citizenship status, disability, age, or veteran status. Our equal opportunity employment efforts comply with all applicable U.S. state and federal laws governing non-discrimination in employment.

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