Front Desk / Receptionist

Job Description

Penn Psychiatric Center, a growing outpatient mental health facility, is seeking a friendly, organized, and dependable Front Desk Administrative Assistant to join our team. This is a full-time position (40 hours/week) with great benefits and opportunities for growth. The hours are Monday thru Thursday 9:30am-8:00pm. No weekends. No holidays. Long weekends every week! If you’re looking to build a long-term career in a supportive and patient-centered environment, we’d love to hear from you!

You’ll be the first point of contact for our clients and an essential member of our administrative team. We’re looking for someone who can provide excellent customer service while keeping our front desk running smoothly.

Key Responsibilities

Greet and interact with clients in person and over the phone with professionalism and warmth

Answer and route incoming calls appropriately

Schedule, reschedule, and cancel appointments using our EMR system

Collect and reconcile cash and credit card co-pays

Handle mail, faxes, and sensitive information in line with HIPAA guidelines

Provide general clerical and word processing support

Collaborate with team members to maintain a positive office environment

Requirements

Strong organizational skills are a must!

Proficient in Microsoft Word, Excel, and Outlook

Experience with EMR systems and working in a medical office is a big plus

Excellent communication and multitasking skills

Benefits

Employee: Medical/Dental, PTO. holidays, 401K or Independent Contractor available

Hourly position $15 - $17 per hour*

*Rate is highly dependent on experience.

Room for advancement – we promote from within!

PPC is an equal-opportunity employer. Applicants will not be discriminated on the basis of race, color, religious creed, disability, ancestry, national origin or sex.

Penn Psychiatric Center is not affiliated with the University of Pennsylvania

Full-time