IT Operations Manager

Job Description

Why Quantum Computer Solutions?

Innovative Environment: Be part of a forward-thinking company that thrives on innovation and adapts to the ever-evolving tech landscape.

Customer-Centric Approach: Join a team that prides itself on putting customers first, ensuring top-notch technology solutions for small and medium-sized businesses, as well as private and public schools.

Growth Opportunities: As a rapidly expanding IT services provider, we offer ample opportunities for professional growth and development.

Job Summary: Are you ready to take your career to the next level? Quantum Computer Solutions is on the lookout for a dynamic and experienced IT Operations Manager to lead our growing team. If you have a passion for technology and a knack for delivering exceptional service, we want to hear from you!

Essential Functions:

Oversee and streamline daily IT operations to ensure efficiency and effectiveness.

Lead, hire, and support a team of IT professionals, fostering collaboration and growth.

Develop and maintain strong client relationships, ensuring high customer satisfaction.

Manages and drives all Partner Program operations.

Manage IT projects from initiation to completion, adhering to deadlines and budgets.

Lead the evaluation and implementation of process improvements to enhance operations and service quality, including the approval and oversight of Standard Operating Procedures (SOPs) and vetting of new technology tools to optimize workflows

Allocate and manage resources, including personnel, equipment, and budgets.

Ensure compliance with industry standards, regulations, and company policies.

Prepare and present reports on key operational metrics and overall performance.

Flexible responsibilities that evolve with company priorities.

Qualifications:

Bachelor's degree in related field preferred, or equivalent industry work experience required.

5+ years' experience in IT operations management or a similar leadership role.

Strong leadership and team management

Excellent communication and interpersonal

Proficiency in project management tools and methodologies.

Solid understanding of IT infrastructure and services.

Ability to analyze data and drive informed decisions.

Strong problem-solving and attention to detail.

Requires advanced proficiency in Microsoft Office Suite, including Word, Excel, PowerPoint, and other relevant tools."

Job Posted by ApplicantPro

Full-time