Studio Manager, Denver

Job Description

Company Description

Who We Are

We’re purpose-driven. With every ride, we aim to redefine health and happiness. It’s all about being more than a workout: SoulCycle is a mind-body-soul experience, built on community, love, respect, acceptance, and a lot of fun. It comes to life through the ride, the relationships, and the unparalleled hospitality. And all of that comes from our people. Join us—we’d love to have you

Our Mission

To foster an open, diverse, & inclusive community—while embracing each unique individual exactly as they are. We empower each other by listening with an open mind, finding ways to learn and grow together, and always nurturing a sanctuary of trust. To make a real, lasting impact, we’ll work nonstop to embrace and create change. Because nobody is equal until everyone is equal.Job Description

SoulCycle is seeking a Studio Manager who will contribute to the company growth by expertly and efficiently managing their studio and leading their studio team. The ideal candidate will have a passion for the SoulCycle culture and brand. This person will be interpersonally savvy with a strong business acumen and have the ability to creatively problem solve and learn on the fly. This person embodies integrity, confidence, is a role model, is bold, is strategic, and is responsible for and the ultimate owner of the success and health of your business.

The responsibilities and duties of this position described here are representative of those an employee must perform. This is not a comprehensive list and other duties may be assigned.

ROLES AND RESPONSIBILITIES:

INTERPERSONAL SAVVY

Foster the SoulCycle Community and Culture in your studio

Set the weather in your studio so your team loves to come to work

Be a hospitality champion that provides exceptional hospitality to riders and staff, and inspires their team to uphold high hospitality standards and our core values

Build and foster relationships in your studio, with your instructors and local community

Acknowledge your teams wins and show gratitude

BUSINESS ACUMEN

Develop holistic business plans that encompass ridership and retail goals

Analyze and manage studio profit and loss statements

Identify and execute opportunities with corporate partnerships and community impact

Ensure that all company-wide initiatives are executed in your studio

Develop and execute new rider acquisition and retention plans alongside marketing partner

BUILDING EFFECTIVE TEAMS

Proactively address your studio’s hiring needs by identifying your team’s strengths and areas of opportunity

Provide in the moment feedback and coaching to your team when necessary

Oversee the onboarding, training and development of all new ASMs and part-time hires

Continuously identify and develop high potential employees

Coach your team on time management and prioritization of tasks/initiatives to ensure all deadlines are met

LEARNING ON THE FLY

Be an expert on studio specific and company-wide operational procedures and policies

Seamlessly transition yourself, team, and studio to new ways of working and processes

Be open to, embrace and manage change within your studio and your team

CREATIVE PROBLEM SOLVING

Confidently manage conflict in high pressure situations

Demonstrate a solution oriented mindset and ability to execute within company standards in any situation

Proactively identify and address difficult situations

PAY TRANSPARENCY

$60,000-$65,000 annual base salary, additional bonus potential based on studio sales and performance Qualifications

Must have superior customer service and hospitality skills

Must be highly organized with the ability to prioritize multiple tasks with tight deadlines

Strong ability to communicate clearly with team members, clients, and senior management

Must be able to work flexible/non-traditional hours including weekends and some holidays

Personal passion for fitness and/or the SoulCycle brand is required

Additional Information

For additional Information visit our Career Site:

Part-time