Receptionist (Automotive EXP Preferred)

Job Description

About your role:

The Receptionist works to greet and direct customers through telephone and in-person communication. This position will require more than just greeting customers and answering phones.

Full Time position with hours of operation 7:45 AM- 5:15 PM Monday - Friday

What We Offer

Family Owned and Operated

Medical, Dental, and Vision Insurance

Company Paid Basic Life Insurance

Company Paid Accidental D&D Insurance

401(K) Retirement Savings Plan with generous company match

Competitive Paid Time Off

Employee Assistance Program

Employee Discounts on Parts and Services

Employee Vehicle Purchase Programs

Essential Duties and Major Responsibilities:

Pleasantly operate the switchboard and answer the telephone, determine the nature of the call and help or direct the caller to the appropriate individual or department.

Communicate professionally, friendly, and efficiently with callers, striving to minimize the time spent on hold.

Take thorough messages, indicating the caller’s first and last name, company name if applicable, the time, and the message the caller wishes to leave.

Provide basic information to callers who have general inquiries.

Assist with filing duties and other administrative tasks as needed.

Assist in data entry, filing, organizing, and other administrative duties.

Assist with other duties as assigned.

Follow scheduled hours as needed, defined by your manager.

Experience & Qualifications Needed to be Successful:

1 year of experience as a receptionist, office assistant, clerical, or other relevant administrative role is required.

High school diploma or equivalent is required.

Ability to operate a multi-line switchboard.

Ability to read and comprehend instructions and information.

Ability to work well with the public.

Customer service oriented must have experience working directly with customers.

Basic MS Office knowledge; computer software/internet proficiency.

The position continually requires demonstrated poise, tact, and diplomacy.

What Makes Us Different?

At McDonald Automotive, we're not just another dealership- we strive to make every employee an employee for life. Our dealerships are consistently ranked among the top 20 stores in the US— a testament to our unwavering commitment to our business and our team. We're proud to attract highly motivated and driven individuals who are not only passionate about their work but are also dedicated to building relationships, embodying the essence of exceptional customer service.

If you are an individual with a disability and need a reasonable accommodation to assist with your application for employment or the recruiting process, please contact us by sending an email to -

Full-time