Data Center Supervisor

Job Description

Full Time

Northern VA - Columbus OH

Network Connex has been serving the telecom industry for more than 20 years, Network Connex accelerates the performance of fiber and wireless network service providers, data center operators, hyperscale cloud companies, cable MSOs, utilities, government entities, and Fortune 500 enterprises. We offer a full range of turnkey capabilities through seasoned professionals in all ranks to provide our customers with a competitive edge in today’s rapidly evolving markets. Our services include state-of-the-art design and engineering; wireless and fiber construction; fiber placement, testing, and acceptance; construction management; and integration.

In addition to competitive base pay, Network Connex offers a robust set of benefits from health, dental, vision, short & long-term disability and more. What sets us apart is you are eligible to participate in our benefits programs the first of the month following your start date. One of the shortest benefits eligibility waiting periods in the industry! Our Vanguard 401(k) plan comes with a 5% company match, which you are immediately vested in, and you can start participating at the same time as all the other benefits! We have 10 (ten) paid company holidays, a generous PTO (Paid Time-Off) accrual schedule, and robust health & wellness programs that can help you earn discounts on your health premiums and more! We go beyond base compensation and give you total rewards!

The Operations Supervisor - Datacenter is a vital role within Network Connex, responsible for ensuring the successful delivery of technology solutions and services to commercial and government clients. This role is focused on instilling the company's culture at the field level, measuring success through customer satisfaction, budget performance, and team morale. The supervisor will oversee Foremen and Lead Technicians, ensuring adherence to quality standards and effective project management.

Responsibilities:

Ensure consistency in delivery among Foremen.

Ensure conformance to Network Connex quality standards.

Ensure effective use and projection of manpower.

Develop good customer relation skills in Foremen.

Develop budget knowledge and budget control practices.

Enhance Foremen's abilities to recognize and procure change orders.

Utilize project management tools to manage projects.

Promote and teach strategic thinking.

Ensure Foremen process paperwork correctly and efficiently.

Establish guidelines for and promote field engineering.

Establish project ownership among Foremen.

Establish the value proposition of the Operations Supervisor to field personnel.

Perform site surveys to augment the Pre-Sales Engineering Department.

Provide project status reports to management.

Demonstrate ability to manage and motivate personnel effectively.

Evaluate Foremen and lead technicians, and provide regular feedback on performance.

Ensure the ITS Operations Department is meeting the goals and objectives of the company.

Requirements:

5 years of related industry experience.

Knowledge of fiber terms and troubleshooting is needed.

Ability to drive a company vehicle throughout the day.

High School Diploma or GED required.

Nice-to-haves

BICSI Technician certification

Industry manufacturer certifications

OSHA30 safety certification

HILTI powder actuated tools certification

Confined Space certification

EEOC-Minority/Female/Disability/Veteran Network Connex believes all persons are entitled to equal employment opportunities and does not discriminate against its employees or applicants for employment because of race, color, gender, affectional or sexual orientation, domestic partnership status, ancestry, religion, national origin, citizenship status, marital status, disability, veteran status, age or any other protected group status. Upon accepting an offer, all candidates must pass a background check and drug screening.

Full-time