Infrastructure PM/BA

Seeking a proactive and adaptable Project Manager / Business Analyst to lead complex, cross-functional projects that span both business operations and IT infrastructure. This hybrid role is ideal for someone who thrives in both project execution and business analysis-and who has the technical acumen to work closely with IT teams. Industry experience in automotive or financial services is highly desirable, particularly within environments involving technology modernization, compliance, or operations support.

Key Responsibilities:

Project Management

Lead and deliver a range of projects, including IT infrastructure upgrades, Security and compliance, desktop refresh, operational initiatives, Data center migration, etc.

Manage full project lifecycle using Agile, Waterfall, or hybrid methodologies

Coordinate cross-functional teams including IT, security, compliance, operations, and business stakeholders

Track timelines, budgets, risks, and deliverables while ensuring high-quality outcomes

BOM development, quotes, vendor management, etc.

Business Analysis

Elicit and document business and technical requirements through stakeholder interviews, workshops, and data analysis

Translate business needs into actionable specifications and user stories

Map and analyze current-state and future-state processes to identify areas of improvement

Assist with user acceptance testing (UAT), training materials, and change management efforts

Technical & Infrastructure Focus

Oversee infrastructure-related projects involving:

Windows and Unix environments

O365 implementations and administration

Network configuration and upgrades

Endpoint and desktop support

Security and compliance initiatives

Asset Management

Collaborate with IT to assess system impacts, dependencies, and implementation strategies

Qualifications:

Bachelor's degree in information systems, Business, or a related field

5+ years of experience in a dual Project Manager / Business Analyst role, including infrastructure projects

Strong understanding of both technical and operational workflows

Exceptional communication and interpersonal skills, with the ability to work across business and technical teams

Preferred:

Experience in automotive or financial services (e.g., lending, banking, fleet management, or dealership systems)

Preferred Skills & Tools:

Must have a proven traffic of delivering projects in large, corporate environments

Proficiency with tools like Jira, Confluence, MS Project, Visio, and Excel

Familiarity with compliance frameworks (e.g., SOX, PCI, or ISO)

Certifications such as PMP, CBAP, ITIL, or Agile/Scrum are a plus

Ability to balance multiple initiatives and communicate status effectively to all levels of the organization