Project Manager DesignOps (Remote)

Job Title: Design Operations Specialist

Location: Remote (Eastern Time Zone preferred)

Job Type: Full-Time

Company: The Moore Group

About The Moore Group: The Moore Group, a recognized leader in strategic consulting, partners with Fortune 100 companies to provide expert support in communications, change management, project management and training. With over 27 years of experience, we help organizations achieve clarity, alignment, and engagement across their initiatives.

About the Role

The Moore Group is seeking a Design Operations Specialist to support our Fortune 100 client, Pfizer. This role would support UX and Communications and is ideal for a project coordinator or project manager with a passion for user-centered design, operational excellence, and cross-functional collaboration.

You'll work with a diverse and talented team of designers and researchers, helping to coordinate the delivery of multiple projects, manage workflows, and facilitate effective communication across a global organization.

Key Responsibilities

Coordinate project requests and manage timelines, milestones, and deliverables

Understand project objectives within the broader business context

Collaborate with cross-functional teams across DesignOps, UX, Research, Development, and Business Adoption

Develop and manage project plans, schedules, and resource allocation

Maintain effective communication with stakeholders and provide regular status updates

Facilitate internal meetings, workshops, and team-building activities

Support the SAFe Scaled Agile process, including maintaining educational materials and participating in PI Planning

Drive continuous improvement by implementing improved workflows and team processes

Support teams in navigating complex UX ecosystems and driving innovation Qualifications

Experience in project management or coordination (certification preferred)

Experience in design operations

Strong written and verbal communication skills

Enthusiastic collaborator with a "can-do" attitude

Familiarity with user-centered design principles

Ability to manage multiple projects in a fast-paced, global environment

Strong organizational and problem-solving skills

Experience in Agile environments and supporting SAFe practices

Excellent Proficiency in Microsoft Office 365 (Excel, Teams, Outlook, etc.)

Experience working across time zones and with global teams

Pharmaceutical and/or manufacturing industry experience is a plus

Familiarity with emerging technologies and digital innovation

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