At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.
One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.
Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.
Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!
Job Description:
The Client Strategic Insights role will design and deliver cross-functional strategic insights and analyses of consumer and client behaviors to drive profitable growth. The individual will leverage a broad understanding of how client behaviors align to profit drivers and will identify opportunities to increase revenue and/or drive efficiency. This will entail extensive knowledge of research and analytical methods as well as a good understanding of behavioral profit drivers including payments, savings and investing needs, credit and credit risk, and service costs. The primary purpose of this role is to influence strategic investment decisions. While this role will be responsible for answering complex questions, success in this role will entail pragmatic approaches to problem solving, leveraging and integrating existing knowledge, filling gaps in knowledge through short-term custom analyses and improving foundational capabilities for longer term advancement.
The successful candidate will demonstrate the following:
Clarity of Purpose: Recognition of role as a hub and enabler of integrated insights and business-impacting recommendations, not a traffic manager of requests and results
Functional knowledge: Working knowledge of analytics, research, modeling, statistics, measurement (reporting), with extensive business applications in marketing, product, risk, compliance, etc.,
Curiosity to explore: Be the asker of questions. Have a mindset of discovery and what else can be done with the disparate data sources and/or conflicting or contradictory results
Knowledge and access to tools: Know where the information exists to enable quick responses to urgent questions
Critical thinking: Relentless in first challenging own hypotheses and conclusions before (but in addition to) questioning findings of others
Vision to advance capabilities: Anticipate questions. Continuously build and advance capability to answer questions tomorrow that cannot be answered quickly today
Ability to synthesize implications: Ability to communicate (visually, verbally) at an executive level while preserving the rigor and integrity of results
Skills:
Technical Strategy Development
Process Simplification
Analytical Thinking
Critical Thinking
Business Analytics
Business Intelligence
Business Acumen
Innovative Thinking
Strategic Thinking
Continuous Improvement
Decision Making
Influence
Required Qualifications:
Make recommendations to improve overall business performance and client experience based on both internal and external data, as well as BAC strategy and positioning
Break down strategic questions into thoughtful analysis approaches which leverage existing information and insights combined with newly designed studies to provide short and medium term findings and recommendations
Partner across AMI to leverage functional capabilities where appropriate (research, modeling, analytics)
Partner with other insights leaders across AMI to share knowledge and identify opportunities to more comprehensively address key business issues
Design and deliver specific analyses, tests, models as needed to answer business questions
Desired Qualifications:
Excellent analytical, problem-solving, and communication skills with the ability to summarize and interpret large amounts of data and translate into meaningful insight
Experience building strong partnerships with Analytics partners
Experience developing and facilitating presentations utilizing tools such as PowerPoint and Tableau
Excellent presentation, verbal and written communication skills, highly organized, and strong attention to detail
Ability to manage multiple projects simultaneously, including ability to organize and prioritize schedule to meet tight deadlines
Ability to communicate insights, implications and actionable recommendations effectiveness to senior stakeholders
Broad combination of education and experience in Finance, Mathematics/Statistics, Economics or Computer Science
Demonstrated sense of personal and team accountability
Ability to operate effectively in a matrixed organization
Ability to work both independently and in a team-oriented collaborative environment
High customer orientation with the ability to build consensus
Minimum Education Requirement:
Bachelor’s degree in Business Finance, Economics, Data Science or equivalent work experience. MBA Preferred.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Shift:1st shift (United States of America)
Hours Per Week: 40
Pay Transparency details
US - IL - Chicago - 110 N Wacker Dr - Bank Of America Tower Chicago (IL4110), US - NY - New York - 114 W 47TH ST (NY8114)
Pay and benefits information
Pay range
$156,000.00 - $177,200.00 annualized salary, offers to be determined based on experience, education and skill set.
Discretionary incentive eligible
This role is eligible to participate in the annual discretionary plan. Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company.
Benefits
This role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.
25005613