Program Manager II, Grade

About the Position

The expected salary range for this position on hire is $81.122 - $122,027

WHO WE ARE

Montgomery County is located adjacent to Washington, D.C., and with over one million residents, is the most populous County in the State of Maryland. The County is also the most diverse County in the State and ranks among the top ten most diverse Counties in the nation. Montgomery County contains many major U.S. government offices, scientific research and learning centers, and business campuses.

The Department of Health and Human Services is responsible for delivery of the County’s public health and human services that meets the needs of our community’s most vulnerable children, adults and seniors. The Department provides services through more than 120 programs at more than 20 locations. With over 2,000 employees, the Department of Health and Human Services is the largest County Department.

As a Department, we believe health and wellness of the county can only be achieved by ensuring that every resident has fair opportunities to reach their fullest potential. This means access to quality housing, transportation, education, employment, health care, human services, safe neighborhoods, and healthy food. HHS provides critical services for residents who face a variety of obstacles in achieving their full potential. HHS plays an essential role in building a healthy and strong community.

WHO WE ARE LOOKING FOR

The Montgomery County Local Behavioral Health Authority is responsible for the planning, management, and oversight of Public Behavioral Health services locally. We are currently recruiting for an experienced and visionary behavioral health professional to lead our Services and Recovery Supports Team.

What You'll Be Doing

This position will report to the Local Behavioral Health Authority (LBHA) Manager III and will serve as the Program Manager II for the Services and Recovery Supports Team (SRS). The incumbent will be responsible for the management and oversight of publicly funded behavioral health services in Montgomery County. Duties of this position include identifying service gaps, developing and implementing plans to close these gaps; providing education about local resources to local and state entities; collaboration with local, state, and federal partners; and will also serve as the Montgomery County SOAR lead.

This position will manage a team of staff responsible for providing programmatic oversight to residential rehabilitation programs, crisis programs, wellness & recovery programs, older adult behavioral health programs, and case management services including Targeted Case Management (TCM), PATH and SOAR. Staff also serve as program monitors for state, county, and federal contracts across the lifespan – responsible for site visits, outcomes data, and technical assistance to local providers. This position will also provide oversight for the resolution of challenging client-specific cases.

Oversight of adult behavioral health services includes but is not limited to the following:

Collaboration with and oversight of service providers to ensure behavioral health consumers have access to culturally and linguistically appropriate, high-quality services.

Coordination among service providers to ensure consumers with complex needs are assisted with navigating the behavioral health continuum of care.

Identifying and implementing plans to close systemic gaps within the local continuum of Medicaid funded services.

Provision of education about the local public behavioral health system services to local hospitals, state hospitals, nonprofit organizations, advocacy groups, service providers, and constituents.

Develop effective strategies to improve treatment outcomes and reduce hospital and forensic recidivism.

Track and report on high service utilizers. Collaborate with service providers, DHHS, EMS, 911, CIT, Access, etc. to reduce high utilization of emergency services. Utilize data to inform on systemic gaps and needs.

Provide annual SRS Data for the LBHA Strategic Plan and compile the Culturally & Linguistically Appropriate Strategic Plan.

Program management of county, state, and federally funded contracts and initiatives. Ensure accurate, timely tracking, and submission of all state and county reports.

Perform other duties as assigned.

Minimum Qualifications

Experience: Thorough five (5) years professional experience with managing Behavioral Health and/or substance use programs.

Three years of supervisory experience .

Thorough knowledge of laws, rules and regulations which apply to the provisions and limitations of programs to which assigned.

Thorough knowledge of the principles, practices and techniques of program development, implementation, management, and evaluation.

Knowledge of analytical techniques to conduct studies, to analyze findings, and to make recommendations concerning effectiveness, efficiency, and productivity of assigned program(s).

Knowledge of general principles of procurement, contract management, and/or personnel, as required.

Education: Graduation from an accredited college or university with a Bachelor's Degree.

Equivalency: An equivalent combination of education and experience may be substituted.

Preferred Criteria, Interview Preferences

We will use preferred criteria screening questions:

3 years of supervisory experience (Supervisor refers to overseeing, managing, or directing the activities of others and monitoring performance)

Experience developing and monitoring contracts

Experience evaluating the outcomes of mental health and/or substance use programs

IMPORTANT INFORMATION

The Office of Human Resources (OHR) reviews the minimum qualifications of all applicants, irrespective of whether the candidate has previously been found to have met the minimum requirements for the job or been temporarily promoted to the same position. This evaluation is based solely on the information contained in the application/resume submitted for this specific position.

Montgomery County Government(MCG) is an equal opportunity employer, committed to workforce diversity. Accordingly, as it relates to employment opportunities, the County will provide reasonable accommodations to applicants with disabilities, in accordance with the law. Applicants requiring reasonable accommodation for any part of the application and hiring process should email OHR at . Individual determinations on requests for reasonable accommodation will be made in accordance with all applicable laws.

MCG also provides hiring preference to certain categories of veterans and veterans/persons with a disability. For more information and to claim employment preference, refer to the Careers webpage on Hiring Preference.

All applicants will respond to a series of questions related to their education, relevant experience, knowledge, skills, and abilities required to minimally perform the job. The applicant's responses in conjunction with their resume and all other information provided in the employment application process will be evaluated to determine the minimum qualifications and preferred criteria or interview preference status. Based on the results, the highest qualified applicants will be placed on an Eligible List and may be considered for an interview. Employees meeting minimum qualifications who are the same grade will be placed on the Eligible List as a "Lateral Transfer" candidate and may be considered for an interview.

This will establish an Eligible List that may be used to fill both current and future vacancies.

If selected for consideration for this position, you may be required to provide evidence that you possess the knowledge, skills, and abilities indicated on your resume.

Montgomery County Ethics Law: Except as provided by law or regulation, the County's "Public Employees" (which does not include employees of the Sheriff's office) are subject to the County's ethics law including the requirements to obtain advanced approval of any outside employment and the prohibitions on certain outside employment. The outside employment requirements of the ethics law can be found at 19A-12 of the County Code. Additional information about outside employment can be obtained from the Ethics Commission website.