Entry Level IT Service Desk

Job Description

Looking for a start in your IT career? Our client, a large multi-office-based company, is looking to add a Service Desk technician to join their IT team in supporting several hundred internal end-users. If you think you are up for the challenge, contact us immediately, our client is looking to hire the right person asap!

Responsibilities:

Desktop, mobile phone, and remote access support

Use Helpdesk system to track problem-solving life cycle

Print services

Deploy hardware and software

Rotation of Help Desk answering calls, including on-call support

Setup equipment for conferences and operating equipment

Help train new hires on hardware and software usage, including MS Office Suite and other office environment software

Data Recovery

Requirements:

Must have a bachelor's degree in a computer science related field and be able to work in office

Must have worked with MS Office products, antivirus products and Windows-based operating systems

Must have excellent customer service and interpersonal skills

Must be able to move equipment and ability to lift up to approximately 35 lbs

Must be able to do a light amount of travel

Strategic Recruitment Solutions is the recruiting firm of choice for many law firms both large and small.

Our commitment to those we represent is to offer a completely confidential and candidate friendly experience throughout the placement process. SRS always hopes to foster long term relationships that will last throughout your entire career.

Part-time