Client Platform Specialist

Job Description

OUR COMPANY:

EOS IT Solutions is a Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world's largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of service are our top business priorities, along with investing in and supporting our partners and employees.

We are a true International IT provider and are proud to deliver our services through global simplicity with trusted transparency.

WHAT YOU WILL DO:

EOS IT Solutions is seeking a Client Platform Specialist to join a high-impact team responsible for the configuration, deployment, and ongoing support of client hardware and devices—including laptops, mobile devices, tablets, and immersive technologies (AR/VR/MR).

This role supports a fast-paced, tech-driven environment where innovation, responsiveness, and attention to detail are essential. Ideal candidates will bring a mix of hands-on technical expertise, strong scripting capabilities, and a passion for end-user support. A keen interest in gaming and hardware performance is a plus.

KEY RESPONSIBILITIES:

Manage and fulfill daily operational requests through internal ticketing systems

Support and improve automation efforts using PowerShell, Bash, or Python scripting

Administer and maintain client system management tools (imaging, provisioning, updates)

Support mobile device platforms (iOS, Android) via MDM and tools such as ADB or Apple Configurator 2

Identify and implement automation and workflow process improvements

Provide onsite and remote technical support for users and events

Manage Windows, Android, iOS, and iPadOS image builds and maintenance

Create and maintain documentation for troubleshooting and operational procedures

Provide on-site event support, including occasional international travel and off-hours support

Participate in an on-call rotation for offsite and after-hours event support as needed

ESSENTIAL CRITERIA:

Minimum 2 years of hands-on experience supporting MacOS, Windows, iOS, and Android in a professional setting

Bachelor's degree or equivalent experience in Information Technology or a related field

Prior experience in a fast-paced or startup environment is a strong advantage

Strong written and verbal communication skills, with the ability to explain complex technical concepts clearly

1+ years of experience with enterprise client management tools (GPOs, FOG, MDT, Chef, etc.)

Experience with MDM platforms for mobile device provisioning and control

Hands-on experience with Android Debug Bridge (ADB) and mobile flashing/sideloading

Basic networking knowledge (e.g., DHCP, TCP/IP, FTP, PXE boot)

Familiarity with Windows 10/11 client configuration, registry editing, and deployment tools

Basic Linux knowledge is a plus

Must possess a valid passport and willingness to travel internationally as needed

DESIRABLE CRITERIA:

Experience assembling and troubleshooting custom PC builds, especially high-performance or gaming PCs

Up-to-date knowledge of current and emerging PC components and peripherals

The EOS pay range for this job is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, experience, education, knowledge, skills, and abilities, as well as internal equity, market data, or other laws.

EOS is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity employer. We invite you to consider opportunities at EOS regardless of your gender; gender identity; gender reassignment; age; religious or similar philosophical belief; race; national origin; political opinion; sexual orientation; disability; marital or civil partnership status or other non-merit factor.

Pay Range

$65,000—$70,000 USD

Full-time