Network Operations Manager

Job Description

Description:

Aspire Communications is a fast-growing internet service provider delivering high-speed fiber-optic connectivity to single-family homes and MDUs. We are expanding operations in Orlando, FL and seeking a Network Operations Manager to establish and lead our Network Operations Center (NOC).

This is a ground-floor leadership opportunity where the right candidate will develop operational frameworks, manage budgets, and build a high-performance NOC team as we grow.

Position Overview

As the Network Operations Manager, you will be responsible for launching and managing our NOC operations in Orlando. You’ll oversee network performance, troubleshooting, and provisioning while developing the policies, processes, and team structure for long-term growth.

We’re looking for an entrepreneurial-minded leader with hands-on expertise in:

? Adtran switching and routing devices

? Adtran ONT provisioning and commissioning

? OSS/BSS platforms: Sonar & CrowdFiber

This role offers the chance to take full ownership of Aspire Communications' network operations, shaping its future and driving success.

Key ResponsibilitiesNOC Leadership & Strategy

Establish and manage the Network Operations Center (NOC) in Orlando.

Develop and document standard operating procedures (SOPs) for network monitoring, troubleshooting, and incident response.

Oversee operational budgets and ensure cost-effective network expansion.

Drive strategic initiatives to enhance network performance, reliability, and scalability.

Network Infrastructure Management

Deploy, configure, and manage Adtran switching and routing devices.

Oversee Adtran ONT provisioning and commissioning for residential and business customers.

Monitor and optimize network performance, ensuring high availability and security.

Troubleshoot complex network issues and implement proactive solutions.

Tech Stack & System Administration

Manage and optimize Sonar OSS/BSS and CrowdFiber platforms.

Maintain and oversee IP addressing, VLAN configuration, and network security best practices.

Work closely with engineering teams to integrate automation and new technologies.

Team Development & Growth

Recruit, train, and lead a high-performing NOC team as operations scale.

Foster a culture of accountability, innovation, and continuous improvement.

Act as the main point of escalation for complex network issues.

Qualifications & Experience

? 5+ years of experience in network operations, NOC management, or ISP engineering.

? Hands-on experience with Adtran switching, routing, and ONT provisioning.

? Strong knowledge of Sonar OSS/BSS and CrowdFiber.

? Experience with network monitoring, troubleshooting, and performance optimization.

? Budget management and experience scaling network teams.

? Entrepreneurial mindset—excited about building something from the ground up.Preferred Qualifications? Experience with FTTH/GPON/XGS-PON networks.

? Knowledge of IPv6, BGP, OSPF, and network security best practices.

? Previous experience leading NOC teams and growing network operations.

If you are a dynamic leader with a strong technical background in OSP and a commitment to quality and safety, we encourage you to apply for this exciting opportunity.

Benefits:

Dental insurance

Flexible schedule

Health insurance

Life insurance

Paid time off

Referral program

Vision insurance

Schedule:

10 hour shift

8 hour shift

Day shift

Monday to Friday

Overtime

Weekends as neededRequirements:

Full-time