Restaurant Server

Job Description

The Restaurant at the Embers Hotel is seeking professional, friendly, and fast-paced Servers to join our Food and Beverage Team. The ideal candidate will have a passion for all things food and beverage, as well as excellent customer service skills- ensuring that every guest enjoys their dining experience.

Tucked in the quaint mountain town of Blowing Rock, North Carolina, The Embers Hotel offers 36 guest rooms and suites with full-service restaurant and al fresco dining patio. Managed by Hay Creek Hotels, this boutique location embodies a fireside retreat with 4-star service in an approachable, natural setting.

Full-time and part-time positions available with daytime, evening, weekday and weekend shifts. We are open breakfast, lunch and dinner seven days a week.

$8 per hour plus tips

Job Summary:

Strong customer service skills with the ability to engage and interact with customers in a friendly and professional manner.

Be thoroughly familiar with menu items, promotions offered, hotel offerings, and related materials.

Take customer orders and provide detailed food, wine & spirit menu information Have solid knowledge of spirits & classic cocktails.

Collaborate with kitchen and bar staff to ensure timely and accurate food and beverage service for customers

Adhere to all food and alcohol service standards.

Collect payment from customers and process transactions accurately. Reconciliation cash, accurately charge credit cards, and make appropriate cash deposits at end of shift. Complete all transactions using the Point of Sale system.

Complete designated side work efficiently and thoroughly. Clean and maintain all working areas and equipment.

Maintain a clean and organized work place.

About Hay Creek Hotels:

Founded in 2005, Hay Creek Hotels was created specifically to combine the intimacy of a boutique hotel with world-class cuisine, cutting-edge technology, unparalleled guest service and the exclusive amenities of a luxury inn. At Hay Creek Hotels, our passion is to pioneer superior service and inspire excitement within the small, independent hotel sector: to "Delight & Surprise" our guests every day. These values are driven by the idea that the best hotels and restaurants are the ones that draw on the spirit, culture and character of their locales. From meticulously renovated historic properties to exciting new-build hotels, we offer some of the most unique and interesting lodging and dining destinations in the United States. Our hotels and resorts are designed to reflect their respective neighborhoods and serve as good neighbors by participating in community events and causes. Through environmentally responsible design and day-to-day management, we adhere to best practices for sustainable operations at every location.

Bringing a hyper-local focus to the hotel dining experience, the restaurants in the Hay Creek Hotels collection form deep connections with respected local farms and providers. Our chefs seamlessly integrate their regions' finest meats, seafood and produce with contemporary cooking styles and flavors. Each Hay Creek restaurant is distinguished by sophisticated yet casual ambiance and cuisine that delivers both comfort and surprise with each bite. We are not the average box hotel, and this is not the average dining experience. Dishes are created each night with the perfect balance of texture, flavor, and presentation. Farm-to-table food brings sensational seasonal menus with creative twists on old classics.

To learn more, visit us at

High School diploma or equivalent.

Ability to work in a fast-paced, team environment while maintaining attention to detail.

Excellent communication skills.

Must feel comfortable with the use of technology such as integrated point of sale system - Aloha, and Open Table reservations system.

1 year serving experience in a high volume full service restaurant

Prior Wine/Liquor knowledge not required, but a plus.

Ability to work in a constructive, team working environment with a positive, upbeat and customer-focused attitude.

Flexibility to work nights or mornings, weekends, holidays, and busy seasonal days.

Part-time