School Operations Coordinator: Newark, NJ

Job Description

Company Description

About KIPP New Jersey

KIPP New Jersey is part of the nationally recognized “Knowledge Is Power Program” network of free, open-enrollment, college-preparatory public schools dedicated to preparing students for success in college and in life. In 2002, KIPP New Jersey first opened its doors in Newark’s South Ward as a single class of 80 fifth graders and has since grown to educate 7,035 students in grades K-12 across 15 schools in Newark and Camden. More than 90% of KIPP New Jersey students currently qualify for free or reduced meals.

By 2025, KIPP New Jersey will have fifteen schools in Newark and five in Camden providing a world-class education to over 10,300 students. To learn more, visit Description

Here' what you should know:

As an Operations Coordinator, you will be the cornerstone of smooth and effective school operations. Your role involves being the first point of contact for families, students, and community members, ensuring a welcoming and organized environment in our main office. You will be responsible for a variety of tasks that contribute to the overall success of the school's operations, from managing communications to maintaining student files and supporting daily operational needs.

Here's what you'll be doing:

Front Desk Management: Welcome visitors, answer calls, and manage the visitor management system.

Administrative Support: Handle inquiries, assist with schoolwide communications, and manage office supplies.

Student Enrollment & Attendance: Support enrollment processes, maintain student records, and participate in efforts to improve attendance.

Operations Support: Assist with school events, maintain a clean and organized office, and contribute to the smooth operation of school systems.

Technology & Data Management: Maintain office technology, assist with Tier 1 technology support, and ensure accuracy in information systems.

Metrics of Success:

Maintain an average annual score of 3.0 or higher on internal walk-through (Ops EKG)

Achieve school targets for student attendance and enrollment.

Ensure 100% visitor sign-in compliance and secure badge distribution.

Maintain high family engagement as measured by the TNTP Insight Survey

Qualifications

Must Haves:

Skills

Excellent organizational and communication skills (both written and oral)

High proficiency in Microsoft Office, Google Suite, and keyboarding

Abilities

Perform duties with a high degree of professionalism, customer-service, and positive energy

Can work with a team on collaborative projects

Remain calm, flexible, and solutions-oriented in high-stress situations, competing priorities, and external pressures

Do whatever it takes to ensure our teachers and students have what they need to be successful

Build strong relationships with and relate to a diverse population of students,

families, colleagues, and community members

Self-starter and fast learner that can follow through independently on stated goals with high attention to detail

Nice-to-Haves

Previous experience in a customer service-oriented role

Previous experience in an educational or non-profit setting

Proficiency in Spanish; may be considered a “must-have” depending on population served

Bilingual proficiency in other languages represented in population

Bachelor's degree

Additional Information

Compensation & Benefits

The salary range for this role is $45,000-$50,000. Starting salary will be commensurate with experience.

In addition to a competitive salary, KIPP NJ offers a full comprehensive benefits plan, including health care, retirement, a school laptop, and transportation benefits for TEAMmates commuting into New Jersey from the New York City area.

KIPP New Jersey KIPP Miami is an equal opportunity employer.

Full-time