Business Development Representative

Job Description

Description

Who We Are:

Our company is a dynamic, growing international delivery and technology solutions provider. Established in 2001, the company has been simplifying international delivery for over 20 years, helping U.S. businesses build brands abroad, expand their consumer base, increase revenue, and their global reach. The company’s extensive, reliable worldwide delivery network and proprietary technology empower their brands to succeed. The company is committed to expanding its footprint and continuously investing in innovative delivery and technology solutions as it aims to be the leading resource for cross-border solutions.

About the Role:

The Business Development Representative is responsible for driving new business sales and customer revenue growth through detailed discovery and providing their delivery and technology solutions within the Los Angeles metropolitan area and the surrounding region. This role will engage directly with prospective customers to increase revenue and market share, focusing on high-volume prospecting, presenting, closing, and nurturing customer relationships.

About the Candidate:

You are a motivated sales professional with a strong track record in B2C and D2C logistics, focusing on solution selling, building customer relationships, and driving revenue growth. With a deep understanding of international delivery, technology, and e-commerce solutions, you connect with clients to deliver solutions that align with their needs and business goals. As a proactive self-starter, you are highly organized and skilled in territory management, prospecting, discovery, presenting, closing sales, and maintaining relationships. Comfortable with traveling for onsite customer visits, you excel at identifying new business opportunities to maximize growth and client satisfaction.

Key Responsibilities

Identify new clients in the assigned territory through business lead generation/cultivation, prospecting, cold calling, and networking.

Conduct solution-focused presentations to key decision-makers to secure new business

Build and maintain strong relationships with established accounts through regular in-person visits and proactive service

Identify and implement timely solutions to service challenges, ensuring high client satisfaction

Develop systems to promote client retention and foster long-term partnerships

Leverage company tools, processes, and technologies to manage and expand the territory, document activities, and establish metrics for driving new business growth

Collaborate with Sales, Operations, and IT teams to drive sales and optimize revenue growth within the territory

Skills, Knowledge and Expertise

3+ years of consecutive experience in outside sales

Proven background in service-based sales with expertise in:

B2C and/or D2C environments

Logistics and Delivery industry

E-Commerce technology and marketplaces

Strong skills in territory management, lead generation, negotiation, and client relationship management

Excellent communication and presentation skills, both verbal and written

Proficiency in Microsoft Office Suite

Experience with a CRM system is required, with a strong preference for Salesforce

Bachelor’s degree preferred

Physical Requirements:

The employee must occasionally lift and/or move up to 5-10 pounds from a floor position to an over the head position. Specific vision abilities required by this job include close vision, color vision, depth perception and ability to adjust focus. While performing the duties of this job, the employee is regularly required to sit, stand, verbally communicate, and perform intricate finger dexterity to type or manipulate electronic documents while speaking or listening.

Core Competencies

Strategic Mindset: Seeing ahead to future possibilities and translating them into breakthrough strategies

Drives Results: Consistently achieving results, even under tough circumstances

Customer Focus: Building strong customer relationships and delivering customer-centric solutions

Builds Networks: Effectively building formal and informal relationship networks inside and outside the organization

Business Insight: Applying knowledge of business goals and the marketplace to advance the organization's goals

Full-time