Front Desk Agent

Company Description

About Us

Property Soar is a fast-growing real estate investment and property development firm based in New Orleans, LA. We specialize in revitalizing residential and commercial spaces across the city, bringing value to communities and long-term growth for our partners. At Property Soar, we believe that strong communication is the foundation of successful collaboration, and we're committed to building a team that shares our passion for impact, innovation, and growth.

Job Description

Job Description

We are looking for a reliable and customer-focused Front Desk Agent to join our hospitality team. This role is essential in ensuring a smooth check-in/check-out experience for our guests and maintaining a welcoming atmosphere at the front desk.

Responsibilities

Greet and check in guests in a friendly and efficient manner

Manage reservations, cancellations, and room assignments

Answer incoming calls and respond to guest inquiries

Maintain a clean and organized front desk area

Handle guest complaints or concerns with professionalism

Coordinate with housekeeping and maintenance teams when necessary

Ensure accurate billing and payment processing

Monitor guest satisfaction and follow up on feedback

Qualifications

Qualifications

High school diploma or equivalent required

Prior experience in a front desk, receptionist, or customer service role preferred

Strong communication and interpersonal skills

Excellent organizational and multitasking abilities

Proficient with basic computer systems and hotel management software

Availability to work flexible shifts, including weekends and holidays

Professional appearance and demeanor

Additional Information

Benefits

Competitive salary based on experience

Opportunities for career growth and advancement

On-the-job training and skill development

Supportive team environment

Paid time off and additional company perks