Front Desk Agent

Company Description

About Us

At Next Coms Talk, we specialize in delivering clear, effective, and professional communication solutions to help businesses connect with their audiences. With a strong foundation in customer interaction and internal messaging strategies, we are committed to excellence, innovation, and the personal growth of every member of our team.

Job Description

Job Description

We are currently seeking a Front Desk Agent to join our dynamic team in Boston, MA. This role is essential in creating a welcoming and efficient environment for our visitors and clients. The Front Desk Agent will serve as the first point of contact and is expected to maintain a high level of professionalism and customer service.

Responsibilities

Greet and assist visitors in a friendly and professional manner

Answer and direct phone calls promptly

Handle incoming and outgoing mail and packages

Maintain a clean and organized reception area

Provide administrative support to staff as needed

Manage appointment scheduling and meeting room bookings

Perform basic data entry and record-keeping tasks

Ensure security protocols are followed for all guests and staff

Qualifications

Qualifications

High school diploma or equivalent required

Previous experience in a front desk, receptionist, or administrative role preferred

Strong verbal and written communication skills

Excellent organizational and multitasking abilities

Proficiency with office software and telephone systems

Professional appearance and demeanor

Ability to remain calm and courteous in a fast-paced environment

Additional Information

Benefits

Competitive salary based on experience

Opportunities for professional growth and advancement

Supportive and collaborative work environment

On-the-job training to develop administrative and customer service skills

Full-time stable schedule