Service Advisor

Exciting Career Opportunity!

We are looking for Service Advisors to join our

Jenkins Venice Chevrolet team!

Do you have great customer service skills? Let's talk!

We are seeking motivated, and results driven individuals to join our team!

If you are motivated and dedicated to achieving success, we would like to meet you! This is a great opportunity to join a growing company and sell a world-class brand. We offer training, and all the tools you need to be successful! Let us help you achieve your personal and professional goals this year! Make a career change with a company that is invested in your success!

Why us:

The Jenkins Automotive Group is first and foremost a customer service business. We sell and repair cars, but more than that we want our customers to know that we're their trusted source for all things automotive. Jenkins Auto Group is not only passionate about serving our customers, but our employees as well. Our organization is constantly working to provide our employees with the right tools to help them grow and advance. We are all on the same team at our company, and we want our employees to grow with us.

We are committed to providing competitive compensation and an array of benefits. At Jenkins Auto Group, we believe every employee has what it takes to flourish and succeed. We want you to Drive Your Career Forward with us.

Responsibilities:

The Service Advisor's core responsibility is to listen and thoroughly understand customer concerns. The ideal Service Advisor has GM or domestic experience and has a proven track record of impeccable CSI, sales experience along with top tier customer service skills. They will also have an unrestricted driver's license, clean driving record, a strong mechanical aptitude, a minimum of one year of dealer-level or large facility experience

Meets/greets customers in person or on phone

Maintains contact with customer thought the service visit

Arranges prompt and accurate diagnosis of reported problem

Makes best-value repair recommendations based upon nature of the problem

Manages delivery of required repair action by successfully setting and managing customer expectations

Maintains documentation, including PO, invoices, work orders, reports, etc.

Enforces organizational safety standards

Ensures appropriate parts inventory is maintained

Promotes a 'white glove' environment to showcase the repair facility

Takes 'ownership' and accepts accountability for delivering outstanding service levels

Adhere to all company policies, procedures and safety standards

Benefits:

Medical- 4 plans (BCBS)

Dental

Vision

Term Life

Company-paid Term Life

STD/LTD

Accident indemnity rider

PTO / Sick days (annually)

401(k) with an employer match

FMLA / Maternity / Paternity leave.

Weekly / Monthly bonus.