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Internal Support Manager

Company:
Novalink Solutions LLC
Location:
Suwanee, GA
Posted:
May 20, 2025
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Description:

Job Description

Salary:

Novalink, founded in 2003, is a leading consulting and staffing company serving clients in public and private sectors in Information Technology, Telecommunications (IT/Telecom), Technical Networks, Finance, and Administration. With government agencies as our primary clientele, our team has a proven track record of success in providing temporary personnel solutions and managing government deliverables-based projects over the past 20 years.

Novalink is looking for great candidates to join our growing team as Internal Support Manager. The ideal candidate will be responsible for the following job duties:

Manage Internal Support Team including HR, Finance

Responsible for weekly/monthly department report

Ensure companys compliance with all regulatory and legal rules

Ensure onboarding, offboarding process run smoothly and in timely manner

Serve as first escalation contact for any HR/Finance related matters

Review biweekly and monthly payroll and give 1st approval prior to processing them

Review and approve AP related items

Regularly review and escalate overdue AR with clients

Review company's processes and workflows, make recommendation to improve the team's efficiency, recommend on trainings, benefits...to increase employees' retention

Collaborate with other teams to grow clients, consultants through referrals, leads...

Responsible for entire department's performance

Responsible for other tasks assigned.

Qualifications:

great communication skills,

self-motivated, self starter,

5+ years of experience in management role,

Must have HR/Accounting background with working experience with HR and accounting software

knowledge/experience with working visa such as H1B, F1, OPT, CPT is a plus

Please email your resume to

remote work

Full-time

Fully remote

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