DC Support Processor Shipping

Job Description

Company DescriptionUnity. Loyalty. Advancement. Charity. It’s what drives United Legwear & Apparel Co. to be the best global designer, manufacturer, and distributor of legwear, bodywear, apparel, and accessories. Founded in 1998 by Isaac E. Ash to make the very best legwear on the market, ULAC is an industry leader offering a full range of products for babies, kids, teens, and adults. We strive to sell our products at affordable prices for families. Hard work and exponential growth year on year has transformed ULAC into a global apparel and accessories company.Our goal to deliver superior products that ensure superior customer satisfaction is made possible by our team of dedicated professionals who work together to make the company the best in business. Our manufacturing, distribution, and logistics division produces the highest quality products at the best possible prices without cutting corners. Integrity of goods is key, so compliance and quality assurance are top priorities, along with meeting every delivery date—whether shipping across the state or around the world. We strive to foster an inclusive company culture that stands united to accomplish our mission. We are loyal to our people, supporting their development and ability to achieve excellence. We believe that when people bring their personal best to work each day, it leads to success, advancement, and upward mobility for all. We believe every individual has two hands: one to help themself, and one to help others. We pride ourselves in our value of charity and the commitments we make to help people in need. ULAC supports organizations that help those compromised by sickness, poverty, natural disasters, socioeconomic inequality, and other dire circumstances. If you share our vision of delivering superior products in a culture of growth, excellence, and caring, then we want to hear from you!For more information about United Legwear & Apparel Co., please visit:

Position Summary

The DC Support Processor is a level 2 position which supports the operational objectives of the automated $1B company’s 1.8 million square foot Distribution Center (DC).

The DC Support Processor plays a key role in supporting warehouse operations by ensuring accurate data entry, order processing, and documentation management. This position requires a high level of proficiency in WMS systems, problem-solving skills, and the ability to lead process improvements. This position requires strong attention to detail, organizational skills, and adaptability in a fast-paced distribution environment. The DC Support Processor provides foundational clerical and logistical support across various departments, ensuring seamless inventory control and shipment accuracy.

This role works collaboratively within a team and cross functionally to achieve department and operational goals. It requires flexibility and a desire to learn while working in a diverse team environment that prioritizes collaboration, trust, teamwork, and continuous improvement to drive customer satisfaction.

Leadership Responsibilities

At ULAC, we are looking for people who share our vision of fostering a collaborative culture of continuous improvement. All team members at ULAC are responsible for contributing to a safe and positive work environment so everyone can deliver their best. Leadership behaviors that model ULAC’s mission and values of Unity, Loyalty, Achievement, and Charity include:

Lead Proactively: Anticipate and solve problems early, stay curious, and encourage team members to focus on solutions and high performance. Drive innovation by identifying and implementing improved approaches.

Provide Positive & Frequent Performance Feedback: Regularly recognize good work, pinpoint improvement areas, and help with ongoing development.

Initiate Structure: Implement clear, challenging team goals, communicate them effectively, and create organized plans that align with company objectives.

Achieve Objectives: Create and follow through on effective plans, guide team members consistently, and use data from reports to make decisions that help people and processes.

Foster Positive Culture: Build and maintain an uplifting, trusting, and innovative workplace.

Communicate Effectively: Promote open communication, listen actively, and facilitate teamwork and conflict resolution.

Motivate and Inspire: Lead by example, show respect, and give encouragement. Inspire teams to achieve their best.

Train and Develop Others: Act as a coach and mentor, focus on transferring knowledge, enhancing skills, and supporting high performance.

Functional Responsibilities

Direct Daily Operations per DepartmentReceiving

Accurately enters inbound shipment data into the Warehouse Management System (WMS).

Verifies documentation, including bills of lading, packing slips, and customs paperwork.

Communicates with carriers and internal teams regarding shipment discrepancies.

Maintains accurate records and assist with resolving receiving discrepancies.Shipping

Generates bills of lading, packing slips if needed, and driver required documentation.

Verifies outbound shipments for accuracy and compliance with customer requirements.

Assists in optimizing shipping workflows and document management.

Coordinates with transportation providers to confirm scheduled pickups and ensure on-time delivery.Sortrak and GOH

Supports order fulfillment by validating system data and coordinating with warehouse teams.

Assists in verifying order accuracy before processing and packaging merchandise.

Monitors pick ticket and packing slip accuracy, escalating discrepancies as needed.Special Services

Coordinates data entry and documentation for specialized processing (e.g., ticketing, labeling, repackaging).

Works with operations teams to ensure compliance with customer-specific VAS requirements.

Supports continuous improvement efforts in value-added service workflows and quality control measures for specialized processing.Full Case

Validates full-case shipments against system records and resolve quantity discrepancies.

Ensures product is correctly labeled and meets customer specifications.

Collaborates with inventory and quality control teams to maintain accuracy.

Assists in developing best practices for full-case processing.E-Commerce

Processes and validates e-commerce orders for accuracy and timely shipment.

Assists in troubleshooting order discrepancies and returns.

Ensures proper labeling and documentation for direct-to-consumer shipments.

Data Management & Administrative Support

Accurately enters data, processes reports, prints bills of lading and labels, maintains files, and completes production paperwork.

Ensures data accuracy and integrity while adhering to company policies and procedures.

Technology & System Utilization

Operates various technologies, including computers, tablets, RF scanners, and Warehouse Management Systems (WMS), to research and process order data.

Supports areas of automation by troubleshooting system issues, researching errors, and assisting in process enhancements.

Uses Microsoft Office (Excel, Word, PowerPoint) to compile reports, analyze data, and create documentation.

Communication and Collaboration:

Collaborates with internal teams to ensure timely order processing and workflow efficiency.

Communicates with external partners such as dispatchers, trucking companies, and ports to verify import/export information and address shipping discrepancies.

Assists department managers in organizing and distributing work among team members.

Troubleshooting & Process Improvement

Investigates system errors, missing data, or workflow inefficiencies and works with the appropriate teams to resolve issues.

Identifies opportunities to enhance operational processes and system functionality, providing recommendations for improvement.

Workplace Organization & Compliance:

Maintains a clean, organized, and safe working environment by following 6S standards.

Adheres to company safety protocols and operational guidelines to ensure compliance with industry regulations.Education/Qualifications

REQUIRED

High school diploma or equivalent.

Proficiency in Microsoft Office and WMS platforms.

Strong verbal and written communication skills in English.

Ability to work in a fast-paced environment with strong attention to detail.

Capability to meet productivity, accuracy, and safety standards.

Ability to adapt to various roles within the DC as needed.

PREFERRED

Some college coursework or an associate degree

Experience

REQUIRED

Minimum of 2+ years of clerical or logistics support experience in a distribution center or 3PL.

Proficient knowledge of WMS and inventory control processes.

Demonstrated computer and technical savvy including the ability to learn new programs and systems quickly including in house WMS.

Demonstrated strong customer service, communications, and interpersonal skills with ability to collaboratively work as part of a team in a complex and fast paced workplace.

PREFERRED

Prior experience in an automated distribution environment.

Job Type: Full-time

Pay: $19.00 - $23.00 per hour

Expected hours: 40 per week

Benefits:

401(k)

401(k) matching

Dental insurance

Employee assistance program

Employee discount

Flexible spending account

Health insurance

Health savings account

Life insurance

Paid time off

Tuition reimbursement

Vision insuranceSchedule:

8 hour shift

Morning Shift (6am - 2:30pm)Work Location: In person

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