Client Services Associate

Job Description

We are looking to fill an immediate need for a Client Services Associate to join our dynamic team. This position favors individuals who have exceptional people skills and a passion for customer service. No prior experience is required, we provide you with ongoing training to keep you up to date with the latest trends & give you the best opportunity to grow your career!

As a Client Services Associate, your role will be vital in creating and sustaining positive relationships with our clients while delivering extraordinary customer service. This role offers a hands-on approach that specializes in customized consumer interactions to drive our client base and overall satisfaction!Responsibilities of the Client Services Associate:

Deliver exceptional customer service by assessing customer needs with a professional and positive attitude

Build and maintain client accounts by fostering lasting relationships through direct engagements

Reviewing customer interactions with management and contributing to any feedback for improving customer service experiences

Stay knowledgeable about all products and services to confidently address client questions

Participate in cross-departmental training to shine as a Client Services Associate and reveal serious advancement opportunitiesWhat We Offer as a Client Services Associate:

Extensive and ongoing one-on-one training designed for Client Services Associates

Opportunities for community and charity involvement

Flexible scheduling for a balanced life between work & life

Educational & informative meetings with senior team members to enhance your customer service skills

Transparent career paths based on performanceQualifications of a Client Services Associate:

High school diploma or experience relevant to a Client Services Associate role

A positive attitude and the ability to adapt to work with diverse people and teams

Strong teamwork skills and a commitment to helping clients succeed

Background in retail, restaurant, sales, or related fields is a plus

A drive for leadership and a willingness to grow within the company

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Full-time