Server

Job Description

Prepares and delivers food trays to residents by performing the following duties.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

Maintains a professional appearance, manner, and approach while on duty.

Works in a manner that promotes a safe and sanitary environment for staff, residents and visitors.

makes efforts to reduce safety hazards, accidents, and injuries.

Folds dining room linens and prepares tables.

Remains informed about work hours and schedules, arrives on time and works to end of shift so that other staff members are able to work efficiently and effectively.

Garnishes and decorates dishes prior to serving.

Serves water and other beverages. Ensures that beverages are refreshed throughout the meal service.

Delivers and picks up room service trays as directed.

Observes diners to respond to any additional requests and to determine when meal has been completed.

Remains attentive and courteous while providing services. Smiles and demonstrates respectful eye contact.

Ladles soup, tosses salads, portions pies and desserts, brews coffee, and performs other services.

Assists in keeping dining tables and chairs, floors, linens and serving stations clean, bussed and stocked.

Notifies supervisor of any customer complaints so that the complaints can be handled immediately.

Provides food services for special events as directed by supervisor.

Reports any suspicion or evidence of elder abuse, mistreatment or neglect as outlined in Personnel Policies.

Supervisory Responsibilities

This job has no supervisory responsibilities.

Competencies

To perform the job successfully, an individual should demonstrate the following competencies:

Design - Demonstrates attention to detail.

Problem Solving - Works well in group problem solving situations.

Customer Service - Responds to requests for service and assistance.

Teamwork - Supports everyones efforts to succeed.

Professionalism - Treats others with respect and consideration regardless of their status or position.

Safety and Security - Observes safety and security procedures; Reports potentially unsafe conditions; Uses equipment and materials properly.

Dependability - Follows instructions, responds to management direction.

Initiative - Asks for and offers help when needed.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Candidate must be at least 18 years of age.

Shall have a high school diploma, or equivalent.

Able to read, write, understand and communicate in English at a minimum of an 8* grade proficiency.

Possesses clear verbal and written communication skills.

Able to follow written and verbal directions and apply practical problem- solving skills if needed.

Positive and energetic attitude.

Professional in appearance and conduct.

Must be criminally cleared by DOJ and FBI via the Live-Scan process prior to initial presence in the facility.

Education and/or Experience

High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.

Language Skills

Ability to read a limited number of two- and three-syllable words and to recognize similarities and differences between words and between series of numbers. Ability to print and speak simple sentences.

Mathematical Skills

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.

Reasoning Ability

Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is regularly required to stand; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is frequently required to walk and taste or smell. The employee is occasionally required to sit; climb or balance and stoop, kneel, crouch, or crawl. The employee must regularly lift and /or move up to 10 pounds, frequently lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, color vision and ability to adjust focus.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. While performing the duties of this Job, the employee is occasionally exposed to moving mechanical parts. The noise level in the work environment is usually moderate.

Reasonable Accommodation

Any applicant or employee who requires an accommodation to perform the essential functions of this position as a result of a physical or mental disability, medical condition or religious belief or practice (including religious dress, clothing, grooming practices, hairstyles, etc.) must notify Management. Bethany will comply with all applicable laws, including, but not limited to, the Americans with Disabilities Act (“ADA”) and the Fair Employment and Housing Act (“FEHA”), related to engaging in an interactive process with applicants and employees and providing a reasonable accommodation where doing so will not result in an undue hardship on the Company or pose a safety threat to the applicant, employee or others.Company Description

BETHANY provides security, support and care of the highest possible quality, at levels appropriate to each individual’s needs. BETHANY manages and develops resources responsibly to assure excellent standards of service. Bethany Home is licensed as a Multi-Level Retirement Community with Independent living, Assisted living including Memory Care, Skilled Nursing, Adult Day Care and In-Home Care Services.

Full-time