Library Program Associate

About Our Job

The Denver Public Library (DPL) is a growing urban library system that serves the residents of the City & County of Denver. DPL sees more than 4 million visitors every year across its 27 locations, serves Denver’s most vulnerable communities through outreach and mobile services, hosts thousands of programs a year and manages a collection of more than 1.4 million physical and digital materials. We believe a strong library is vital for a strong community. DPL is committed to serving the evolving needs of Denverites through inspired programming, diverse collections, culturally-representative spaces, and equitable policies & procedures.

For more information, go to denverlibrary.org. Find us on Facebook, Twitter, Instagram, YouTube and LinkedIn.

DPL is hiring a Library Programming Associate for the Ross-Broadway and the John "Thunderbird Man" Emhoolah, Jr. Branch Libraries. In this position, you will create positive experiences for library customers by providing programming and outreach designed to educate and promote library usage to a wide variety of audiences. Provide superior trauma-informed customer service while demonstrating integrity and commitment to innovation, efficiency, and stewardship. Collaborate with colleagues to ensure high-quality customer service, programming, community engagement, and outreach. Plan, design, implement, and evaluate programs and events on a regular basis. Build and maintain community partnerships. Communicate effectively about issues and initiatives with customers, staff, and administration. Participate in relevant library committee work by leading meetings or contributing as a member. Provide storytimes and early learning programming. Work closely with the branch supervisors and provide backup and support for programming planned and hosted by the library when needed. Support other library functions as needed.

About Our Branch

Ross-Broadway Branch Library is located at the intersection of the Baker, West Washington Park, and Speer neighborhoods. The Broadway business district anchors the neighborhood, and is bustling with activity from bars, restaurants, and vintage stores. We value and welcome all members of our community, including youth, older adults, and our unhoused neighbors. Though small in square footage, our branch is highly used by our community, who rely on the library for access to materials and technology, and for a space to connect with their neighbors.

The John “Thunderbird Man” Emhoolah, Jr. Branch Library is a beautiful 1918 Carnegie building located in the historic La Alma/Lincoln Park neighborhood on Santa Fe Dr. In the recent renovation the historic building was upgraded with a whole new teen area, early literacy interactive space, new and upgraded restrooms as well as community room and spaces. Our friendly staff welcomes all to use our community spaces, collection, and resources.

About you

Our ideal candidate has:

Excellent customer service skills.

Ability to translate demographic and other information in order to understand the surrounding community.

Demonstrate a commitment to developing and maintaining a welcoming environment for young people, including babies, toddlers, preschoolers, grade schoolers, and teens.

Knowledge and experience with developing and presenting storytimes for young children as well as adult programming.

Skill in using, and assisting customers, with technology.

Ability to thrive working in an environment with constant public contact with people from all backgrounds and age groups.

Ability to demonstrate positive attitude, excellent interpersonal skills, cultural sensitivity and a sense of humor in working with customers, coworkers and community.

Ability to creatively solve problems, negotiate and handle stressful situations in a positive manner.

Knowledge of presenting and providing library services to customers with varying levels of experience and knowledge.

Ability to create and maintain positive relationships with customers, staff and the community.

Knowledge of programming.

Skill in presenting information to a diverse range of ages and cultures, individually and in groups.

Skill in choosing appropriate materials for programming and outreach.

Ability to listen to and evaluate community needs and design responsive services and programming, including the ability to facilitate group conversations.

Ability to relate to the needs of customers of all ages and skill levels.

Minimum Qualifications:

One (1) year of the appropriate type and level of experience may be substituted for each required year of post-high school education

Preferred Qualifications:

Bilingual English/Spanish preferred

About Everything Else

Job ProfileLQ2397 Library Program Associate

To view the full job profile including position specifications, physical demands, and probationary period, click here.

Position TypeUnlimited

Library Hiring Range$23.33 - $29.16

Starting Pay

AgencyDenver Public Library

Redeployment during Citywide Emergencies

City and County of Denver employees may be re-deployed to work in other capacities in their own agencies or in other city agencies to support core functions of the city during a citywide emergency declared by the Mayor.

Assessment Requirement

The City and County of Denver provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, national origin, disability, genetic information, age, or any other status protected under federal, state, and/or local law.

It is your right to access oral or written language assistance, sign language interpretation, real-time captioning via CART, or disability-related accommodations. To request any of these services at no cost to you, please contact with three business days’ notice.

Applicants for employment with the City and County of Denver must have valid work authorization that does not require sponsorship of a visa for employment authorization in the U.S.

For information about right to work, click here for English or here for Spanish.

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