Front Desk - All Shifts

Job Description

La Quinta Inn & Suites is looking for a friendly, reliable, and professional Front Desk Associate to join our team! If you thrive in a fast-paced environment and enjoy providing excellent customer service, we want to hear from you. This role requires a positive attitude, the ability to multitask, and a passion for making guests feel welcome.

Responsibilities:

Greet and check-in guests in a friendly and professional manner

Answer phone calls and respond to inquiries

Handle guest requests and resolve issues quickly and efficiently

Process payments, issue room keys, and ensure guest satisfaction

Maintain cleanliness and organization of the front desk area

Assist with reservations and ensure proper guest room assignments

Ensure all guests have a smooth and pleasant experience during their stay

Requirements:

Excellent communication and customer service skills

Previous experience in hospitality or customer-facing roles is a plus

Ability to work flexible hours, including evenings, weekends, and holidays

Strong attention to detail and problem-solving skills

Must be able to handle high-volume tasks with a calm and positive demeanor

Benefits:

Competitive pay

Flexible scheduling

Career growth opportunities

Employee discounts on hotel stays

Fun, fast-paced work environment

Full-time