About: The Store Manager demonstrates high-level capability and broad scale capacity to devise collaborative, long-term strategic plans and execute those plans urgently and thoughtfully. They are a strong merchant-entrepreneur and have an inherent passion for fashion, style, merchandise, sales, service, and loyalty performance . Through an inspirational leadership style, strong interpersonal skills, and solid business acumen, the Store Manager brings the Bloomie's mission to life.
Essential Functions
Lead colleagues to deliver the store's, ecommerce, and omni-channel capabilities that optimizes ROI and provides a superior customer experience
Drive conversion and deliver sales by role modeling customer-centric selling behaviors while observing and coaching team to provide a fun shopping environment where all customers feel welcome
Support a tailored customer selling journey that promotes loyalty and engagement with the brand while maximizing selling opportunities
Effectively communicate priorities and business-driving information to ensure leadership is aligned and equipped to execute accordingly
Engage the local community, showing presence and visibility, and get to know the potential customer, ensuring that what is important to them is important to us
On-board and coach the team on the store's service and selling standards, including digital selling and client acquisition and development and appointment and fitting room selling with style serving as a consistent inspiration
Provide customer-based feedback on assortment opportunities to central merchant organization to maximize sales
Develop collaborative business partnerships with Central, Merchant, and Support teams that drive business performance
Encourage store colleague engagement by building teams committed to diverse and inclusive environment, supporting a culture of learning and development, and providing consistent and timely feedback that drives employee engagement and retention
Coach and mentor team on the operational standards of the store including merchandising, floor plans, logistics, visual directives, shipments, transfers, floor moves, signing, and markdowns
Qualifications And Competencies
Bachelor's Degree from a 4-year college or university
3-5 years related experience
Effectively communicate and present information in one-on-one and small group situations to customers, and all levels of internal and external business partners
Ability to effectively plan and execute strategies
Ability to monitor and maneuver workflow to achieve priorities
Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays
Physical Requirements
Requires periods of walking, standing, hearing, talking, reaching with extended arms, crouching and climbing ladders
Frequent use of computers and other office equipment
Requires close vision, color vision, and ability to adjust focus
Frequently lift/move up to 25 lbs.