Patient Access Manager I

Patient Access Manager

Employment Type: Direct Hire

Worksite: 100% Onsite – Dickinson, ND 58601

Salary Range: $72,000 – $108,000 (commensurate with experience)

Relocation: Considered

On-Call Rotation: Alternating with Team Lead (typically light call volume, rarely onsite)

About the Opportunity:

Wheeler Staffing Partners is seeking a Patient Access Manager to join a reputable healthcare system in Dickinson, North Dakota. This leadership position will oversee the hospital’s front-end revenue cycle operations and a Patient Access team of approximately 18–20 representatives and one team lead. This is an excellent opportunity for a confident, seasoned healthcare operations leader to drive efficiency and patient satisfaction in a close-knit hospital setting.

Key Responsibilities:

Lead daily Patient Access operations across ER, Radiology, Lab, Main Registration, and clinics

Provide strategic oversight for staffing, performance, budgets, and metrics

Develop and implement short- and long-term action plans

Mentor, grow, and engage staff including a newly hired Team Lead

Communicate regularly with senior leadership and escalate concerns when appropriate

Enforce and refine departmental policies and procedures

Ensure adherence to service level agreements and regulatory guidelines

Act as facility’s primary Patient Access leader in collaboration with local leadership

Team Structure:

Direct Reports: 18–20 Patient Access Representatives (PA I–IV)

Indirect Reports: 1 Team Lead

Reports to: Onsite Director

Required Qualifications:

High school diploma or equivalent required; college degree preferred

3–5 years of supervisory experience in a healthcare or hospital environment

Strong working knowledge of revenue cycle operations, patient registration, and insurance processes

Demonstrated leadership ability with excellent communication and interpersonal skills

Comfort working in a critical access hospital setting

Familiarity with Meditech or similar patient access systems preferred

Additional Details:

This is a full-time, onsite role with a clean, updated hospital environment

On-call is minimal and shared with the Team Lead

Relocation assistance may be available—please submit your specific needs or expectations for consideration

To Apply:

Please contact Wheeler Staffing Partners or submit your resume for immediate review.