Customer Support Engineer

Our client a a leader in legal, regulatory, and business information, providing tools for professionals is looking to hire a Customer Support Engineer to join their team in San Jose, California. This is 1-year contract position.

As the Customer Support Engineer you will assist customers with queries and problems they

encounter with the integration of their app. You will be developing sample apps, or sample code, debugging customer issues, and understanding the SDK code and applying that knowledge to solving customer issues.

Contract Duration: 1-year

Responsibilities:

Engage with both our Customer Support and Engineering teams to provide a highly technical customer support experience for our customers.

Develop and maintain an iPhone and Android SDK that our customers integrate into their mobile device applications to provide device identification and fraud detection capabilities

in real time.

Experience with developing apps on these platforms to be able to assist customers with queries and problems they encounter with the integration.

Qualifications:

Providing guidance and

validation of software solutions that will allow some of the largest companies

in the world to do more business online -

Some experience in mobile

app development on both iOS and Android. -

Ability to use tools like

Git, Atlassian Jira and Confluence, Android Studio and X-Code

Bonus Technical Skills -

Experience with declarative

UI frameworks like Swift-UI, Jetpack Compose, Flutter, and React. -

Experience with

online-fraud issues -

Debugging website issues,

checking