Senior DevOps Engineer

Our Cloud Infrastructure DevOps team plays a pivotal role in designing and deploying robust infrastructure solutions to support SAP products and services. We are an automation-first organization, prioritizing the deployment of all our cloud resources via automation to enhance efficiency and consistency. Our engineers collaborate closely with internal product teams and customer-facing units to deliver adaptable and scalable code that meets the requirements of our diverse clientele. Candidates will have the opportunity to work across various cloud providers using a wide range of Infrastructure as Code (IaC) tooling and practices, developing provider-agnostic solutions that ensure seamless functionality across different platforms. Our infrastructure supports a broad client base, including local, state, and federal government agencies, as well as private sector organizations engaged in government-related missions.

RESPONSIBILITIES:

-Write, modify, run terraform from an existing codebase to deploy and maintain infrastructure across multiple cloud service providers. Be able to debug errors when deploying terraform.

-Run ansible playbooks to manage customer infrastructure. Be able to modify and troubleshoot ansible as needed as errors occur.

-Use GitLab with multiple repositories to maintain customer infrastructure and create merge requests for changes to customer infrastructure.

-Configure, build, and deploy containerized services using Docker and/or Kubernetes.

-Access traffic flow data between customer and hosted environments to troubleshoot connectivity issues.

-Produce and maintain technical documentation in regard to network and system design and governance.

-Develop standard operating procedures, knowledge base articles, technical bulletins, and other documents in support of the infrastructure.

-Operate in a security-first mindset, performing all other responsibilities with security in mind.

-Implement monitoring, config management, and logging capabilities to manage a multiple tenant cloud infrastructure across multiple cloud service providers.

-Use generative AI elements to increase efficiency and speed, improve accuracy and consistency, enhance security, and better manage resources where practical and within security boundary guidelines.

KNOWLEDGE AND SKILLS:

-Knowledge of AWS foundational technologies (EC2, S3, IAM, Route53, VPC)

-Knowledge of Azure foundational technologies (Virtual Networks, Application Gateway, Storage Account, Virtual Machines, Load Balancer, Resource Groups)

-Knowledge of GCP foundational technologies (Projects, Compute Engine, GKE, Cloud Storage, VPC)

-Proficient in using Terraform to build modules for deploying applications in AWS, Azure, and/or GCP

-Proficient in a CI/CD technology

-Proficient in a scripting or programming language for automation (bash, python)

-Experience with RBAC design and provisioning for users.

-Investigation skills to review detailed Infrastructure and configurations.

-Experience with logging and log processing in a cloud environment.

-Working knowledge of networking: ip routing, subnetting, network troubleshooting.

-Strong Linux OS skills - deployment, configuration, and troubleshooting.

-Working knowledge of ServiceNow and Jira

Minimum qualifications:

-Bachelor’s degree in Computer Science or equivalent practical experience.

-5-8+ years of experience with the following technologies:

Python, Terraform, Ansible, Concourse CI/CD, Vault, Identify Management

-Experience with Unix / Linux operating system internals and administration (e.g., filesystems, inodes, system calls, hardening) and networking (e.g., TCP / IP, routing, DNS, network topologies, SDN).

Preferred qualifications:

-Expertise in designing, analyzing and troubleshooting large-scale distributed systems.

-Ability to debug and optimize code and automate routine tasks.

-Systematic problem-solving approach coupled with strong communication skills and a sense of ownership and drive.