Chief Quality Officer

The Mount Sinai Health System Chief Quality Officer is responsible and accountable for leading the strategy, design, and execution of Clinical Quality, Infection Prevention, Patient Safety, Risk Management, Regulatory Affairs and Clinical Performance Improvement functions across the health system. The CQO will possess proven experience with design and implementation of advanced data science and analytics, the principles of improvement science and the strategic application of fully integrated data tools and insights to evaluate current state performance and identify improvement opportunities. The CQO will work collaboratively across all clinical, operational, and academic departments to ensure alignment with system strategic goals, enforce compliance with local and federal regulations, and promote data-informed decision making and continuous performance improvement. The CQO will facilitate a culture of excellence, health equity, safety, and high-quality patient care in alignment with the MSHS mission (education, research, and clinical care), vision, and values.

As the MSHS quality and safety champion, the CQO will promote system-based improvement science, standardization of best practices in collaboration with the CCO’s office, the organization’s commitment to high reliability, and enhance the organization’s reputation as a leader in clinical outcomes.

KEY COMPETENCIES:

· Strategic Thinking

· Expertise in applying Data Science and Machine Learning to drive strategy

· Dynamic leader that advances the field of health care quality science

· Analytical and Problem-Solving Skills

· Leadership and Team Building

· Communication and Stakeholder Management

· Innovation and Change Management

· Regulatory and Compliance Knowledge

· Demonstrated experience in program planning, implementation, and evaluation

Reports to: Chief Clinical Officer, MSHS

Direct Reports:

Hospital Chief Medical Officers

Vice President, Risk Management, MSHS

Vice President, Medical Affairs, MSHS

Vice President, Medical Affairs Operations, MSHS

Medical Director, Infection Prevention

Quality/Regulatory Affairs Leadership

Clinical command center clinical leadership

Ambulatory quality lead (to be developed)

Department Vice Chairs of Quality (dotted line)

Key Internal Relationships:

Chief Nurse Executive, MSHS, and Site Chief Nursing Officers

Deputy Chief Clinical Officer, MSHS

Chief Clinical Innovation Officer, MSHS

Chief Digital and Information Officer

Department Chairs & Service Line Leaders

MSHS Ambulatory Leadership

SVP, Health System Operations and Business Innovation

Chief Clinical Officer Leaders, MSHS

Health Equity Officer, MSHS

EDUCATION AND EXPERIENCE REQUIREMENTS:

· MD, DO, with advanced training and experience in quality and patient safety is required.

· Demonstrated proficiency in advanced data analytics, including machine learning and artificial intelligence.

· Master’s degree in health administration, public health, business administration, or a related field is strongly preferred.

· Minimum of 10 years of clinical experience with a proven track record in quality and patient safety leadership roles within a complex health care setting.

· Experience in academic setting as an appointed faculty member at the associate or full professor level.

· Experience participating in or leading grant-funded research with authorship in national and international publications.

· Expertise in quality improvement methodologies (e.g., Six Sigma, Lean, PDSA) and patient safety standards.

· Strong knowledge of clinical operations, quality improvement methodologies, high reliability, human factors engineering, and healthcare technology solutions.

· Experience working in an academic health system or integrated delivery network is strongly preferred

If you are interested in being considered for this role, please send your CV and a statement of interest to Shema Patel at