Field Service Engineers

We are seeking a Field Service Engineer/Representative to join our team. The role travels to customer sites to bring value directly to the customer with our OEM engineering, global supply, and knowledge base as tools.

This position is based remotely within North America; however, it is primarily a field position with the requirement to travel to customer plants on a consistent basis.

Your role will involve:

Deliver customer-focused solutions by leveraging company value-added services, including OEM design, technical expertise, innovation, and comprehensive equipment history

Generate sales opportunities through building and maintaining strong, trust-based customer relationships on-site

Lead site labor teams during service outages and/or provide technical advice to customer or third-party crews to ensure successful completion of service work

Take direct ownership of safety, quality, schedule, and cost/productivity performance for assigned projects

Produce final service reports upon project completion

Support regional service managers in preparing quotations and securing service work opportunities at customer locations

Available for 24/7 technical support as required by customer and operational needs

Extensive travel to customer sites as part of service delivery

Managing workload to align with internal utilization goals

What You Offer

Engineering degree or technical diploma (mechanical or controls). Alternately, a demonstration of equivalent experience (e.g. millwright, maintenance etc.)

Minimum 2+ yearsâ experience in industrial or material handling equipment environments.

Wallboard manufacturing experience an asset

Strong English communication skills

Experience with Microsoft Office suite, especially MS Excel

Available to travel to a variety of different locations in North America and overseas