Security Officer-SORT (OPERATIONS)

Overview

Gateway Group One Security Officers are responsible for meeting the day-to-day needs of customers and clients. Respond courteously and respectfully to resolve issues, while following policies and procedures set forth by the client and Gateway Group One. Individuals must be able to react professionally in stressful situations. Document situations as they occur and reach out to the appropriate person as needed.

Job Skills / Requirements

Greet visitors/vendors/clients in a professional demeanor

Answer phones, monitor CCTV cameras and alarm systems

Conduct tours of inside and or outside perimeters of client site

Log in visitors/vendors/contractors

Maintain a daily log of all activities for post

Perform escorts when required

Access control

Shuttle drivers 15-passengers or Mobile driving

Foot patrol

Post inspections

Additional Information / Benefits

Benefits

Medical Insurance

Paid time off

Paid vacation

Qualifications

Superior Customer Service Skills and Professional demeanor

Strong problem-solving skills

Proper Telephone Etiquette

Moderate to Advanced Computer Skills

A valid SORA license Required

A Valid Driver's License in good standing, e.g., (No Moving Violations, Suspensions or Accidents over 3-5 years period of time

Must be flexible to work different shifts, weekends, and holiday

Customer Service Experience: ability to work with individuals in a variety of situations Ability to work independently and as a team.

Strong oral and written communication skills

Flexible availability Morning/Evening/Overnights

Weekends/ Holidays shifts may be required.

F/T P/T- opportunities available

Security Experience a Plus

High School Diploma/GED required

Benefits: Paid Vacation, Paid Sick Days, Paid Holidays

This job reports to the Account Manager

This is a Full and Part-Time position 1st Shift, 2nd Shift, 3rd Shift, Weekends.

Number of Openings for this position: 5