Sales Coordinator

Title: Sales Coordinator

Location: Any Everstream Market

Job Summary:

The Everstream Sales Coordinator is an important member of a company’s sales team. By supporting sales representatives and coordinating sales-related activities within the company, they contribute to achieving sales targets. Although they do not have responsibility for selling, sales coordinators play an important part in maintaining good customer relationships by acting as an extension of the field sales force. Sales coordinators require excellent organizational, administrative and communication skills, together with an ability to deliver high standards of customer service.

Primary Responsibilities:

Sales Support

To help sales representatives improve their productivity and spend more time selling.

Sales coordinators provide a variety of support services. They contact customers, prospects and make follow-up calls to confirm orders or delivery dates.

They ensure that representatives have sufficient quantities of sales support material, such as product brochures or case studies.

Sales coordinators also act as a first point of contact for urgent calls, emails and messages when sales representatives are not available.

Order Satisfaction

Sales coordinators contribute to customer satisfaction by ensuring the accuracy and timely processing of orders.

They handle orders by telephone, email or mail and check that they include correct pricing, discounts and products.

They input/process orders and ensure that orders are processed in line with customers’ delivery requirements.

They inform customers of any delays and arrange alternative delivery dates.

Coordination

Collaboration with other departments is an important responsibility for sales coordinators. When they have processed orders, they contact colleagues in engineering and implementation to agree on delivery dates.

To ensure that sales and marketing activities are integrated, they work closely with marketing.

They arrange for the production of presentations and supporting material, such as technical papers or customer references, to help sales representatives win business.

Experience and Qualifications:

Required:

B.S./B.A. degree preferred.

Strong Microsoft Office experience – Excel, Word and Powerpoint.

Strong communication skills.

3 – 5 years of office experience.

Desirable:

Ability to handle multiple projects at one time while maintaining adherence to calendar.

Work in a fast paced team environment with the ability to take direction.

Strong attention to detail.

Knowledge of telecommunications.

Salesforce.com.

BENEFITS:

Everstream Solutions LLC offers competitive compensation as well as a generous employee benefits package, including medical, dental, vision, disability and life insurance policies. Employees are also provided with ample paid time off for both personal and sick time. After 90 days of employment, full time employees are eligible to participate in our 401(k) retirement plan with generous employer match contribution.

Everstream is proud to be an Equal Opportunity and Affirmative Action Employer. Everstream does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, creed, disability, age, pregnancy (including childbirth, lactation and related medical conditions), military and veteran status, citizenship status, marital status, gender expression, genetic information (including characteristics and testing), or any other characteristic protected by applicable law. All employment is decided on the basis of qualifications, merit, and business need. Everstream believes that diversity and inclusion among our team members is critical to our success, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. We participate in a pre-employment background check and drug screening process for all positions. We also participate in E-Verify, a web-based system where Everstream inputs Form I-9 information; this information is verified against records available with the U.S. Department of Homeland Security and Social Security Administration to confirm employment eligibility. Those who seek accommodation due to disability can email us at .