ANIMAL CARE TECHNICIAN

Salary : $34,902.40 Annually

Location : City of Crestview Police Department, FL

Job Type: Full-Time

Job Number: 202400080

Department: POLICE SERVICES

Division: ANIMAL CONTROL

Opening Date: 05/05/2025

Closing Date: 5/19/2025 11:59 PM Central

FLSA: Non-Exempt

Description

Job Summary

To provide a safe and sanitary environment for animals, while providing customer service in person and via telephone. Provide care for animals in the shelter with the goal of maintaining quality of life, process animal intakes and outplacements and ensure all animals physical and emotional needs are preserved daily.

Job Responsibilities

Communicate information so others will understand, often in stressful situations.

Represent the City of Crestview by providing exceptional customer service; greet customers and provide information about services, animals, and laws; communicate effectively and clearly with internal and external customers in person, by phone and via email.

Ability to remain composed and make sound decisions during stressful circumstances while dealing effectively and professionally with people and situations involving high levels of emotion.

Ability to establish and maintain positive working relationships with those contacted in the course of work.

Clean and disinfect cages, kennels, dishes, equipment, and laundry daily.

Care for, feed and monitor animals for any signs of illness or distress and reporting any behavior or medical concerns following departmental processes.

Provide enrichment and exercise for animals.

Safely handle and restrain animals while minimizing fear and distress, while assisting with implanting microchips: administering vaccinations, medications, treatments, euthanasia, and blood draws.

Bathe and provide basic grooming of all animals.

Enter and maintain complete and accurate records of all animals, medications, vaccines, etc.

Collect fees and maintain complete and accurate records of payments and balance the cash drawer.

Maintain equipment and keep facility stocked and in an organized manner; report any shortages or equipment problems to the Animal Shelter Supervisor.

This position utilizes personal protective equipment, animal handling equipment, standard office equipment, cameras, handheld radios, vehicles, freezers, and cleaning equipment.

Perform other related duties as assigned.

Knowledge, Skills and Abilities

Education

High school diploma or equivalent required

Abilities

Strong interpersonal skills. The ideal person for this job would be personable, outgoing, patient, professional, and able to get along well with a variety of people.

Strong written and verbal skills, including the ability to communicate skillfully and effectively with a culturally diverse staff, volunteers, and community in a professional, pleasant, respectful, courteous, and tactful manner at all times.

Maturity, good judgement and a professional personal appearance.

Patient restraint: restraint of non-fractious and fractious or fearful animals when needed for vaccines/injections, cephalic blood draw, microchipping, etc.

Strong problem solving skills • Flexibility, ability to manage multiple tasks

Ability and initiative to work with minimal supervision and direction.

Knowledge of animal behavior and common medical concerns

Comfort and ability in working with animals of unknown disposition and those who may exhibit medical and other problems, as well as aggressive tendencies.

Ability to communicate skillfully and effectively with a diverse clientele and staff.

Experience

Six months prior experience in an animal care

Physical Requirements

Ability to lift and move objects and animals weighing up to 50 pounds for short distances and to humanely restrain animals when necessary

Ability to carry, climb, kneel, pull, push, reach, stand, stoop and walk.

Environment

Work is in an animal shelter therefore the employee is frequently exposed to zoonotic pathogens, odors, animal feces/urine, toxic or caustic materials, dangerous animals, sick animals, loud noises, medications, sharp objects (needles), and outside weather conditions.

We offer a complete benefits package to full-time employees including health care, dental, vision, retirement, deferred compensation plans, flexible spending accounts, life insurance, long-term disability, holidays, paid time off.

100% employer paid health and life insurance, optional 50% paid dental, and employee paid vision coverage, flexible spending accounts available.

Pension style Retirement Plan subject to plan terms

Eligibility for supplemental benefits such as life insurance, short and long term disability and long-term care, through Allstate and AFLAC

Paid time off (PTO) earned on a monthly accrual basis

13 City-paid holidays annually

457b Deferred Compensation plan To learn more details, visit our candidate portal.