Appointment Scheduler

Looking for a fun place to work where you can actually enjoy your day and feel appreciated? Keystone Basement Systems is hiring a Customer Care Specialist (Appointment Scheduler) to join our in-office team!

We’re a group of hardworking, no-drama people who believe work should be productive and fun. We grab lunch together, we laugh a lot — and we get our work done. (If that sounds like your kind of place, keep reading.)

What You’ll Be Doing:

Answering incoming customer calls

Scheduling appointments for sales and service

Updating customer records and notes

Following up with customers to make sure they’re taken care of

Supporting the team wherever needed

What We’re Looking For:

Someone who’s friendly, reliable, and upbeat

Great with phones and talking to people

Comfortable with computers and basic apps

Ready to work in-person (this is not a remote position)

What We Offer:

Laid-back but professional team environment (no micromanaging)

Paid training and all the tools you need

Health, dental, vision insurance

401(k) with company match

Paid time off

Real opportunities to grow with us

$16-$18/hr DOE

Hours:

Monday–Friday, 9:00AM–5:00PM

Rotating Saturdays, 9:00AM–1:00PM

Full-time, 40-44 hours/week

We’ve been around for over 20 years, hold an A+ BBB rating, and have 1,000+ 5-star Google reviews — but what really matters is how we work: with respect, teamwork, and a little bit of fun.

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