Program Manager

Job Details

Job Location

Century Fire Protection Duluth - Duluth, GA

Position Type

Full Time

Travel Percentage

None

Program Manager

Div.32 Duluth, GA

Summary

Responsible for building and maintaining relationships with customers, managing gross profit percentage, and creating and updating service work orders to be dispatched.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

Developing a relationship with customers and partners to serve as main point of contact.

Review and approve invoices.

Reviews services and manage Gross Profit Percentage

Review and submit proposals for correct Gross Profit Percentage and makes changes as necessary.

Updates system with notes, customer approvals and dispatch work orders and complete follow up phone calls on completed services.

Review weekly operations and open work order reports

Manages Customer email box Education and/or Experience

Bachelors Degree and 2-3 years related experience and/or training; or equivalent combination of education and experience.

Computer Skills

Microsoft Office, Word and Excel.

What's In It For You ?

Century Fire Protection is one of the largest and most successful full-service fire protection companies based in the Southeast and we are still growing! There are a wide range of positions and countless opportunities for career growth. Each employee is empowered to do their job and serve our clients. There is no better place to work in the industry!

We are experts in design, fabrication, installation, and maintenance of all types of fire protection systems in virtually all commercial markets for each stage of a buildings life cycle. Headquartered in Duluth, GA, Century Fire has more than 20 offices across seven states including Alabama, Florida, Georgia, Kansas, North Carolina, South Carolina, Tennessee, Texas, and Virginia.

Benefits

We believe our people are our biggest asset and as such, we offer comprehensive benefits, education, and training to ensure employees succeed and grow. Benefits include:

Medical

Dental

Vision

Flexible Spending Accounts

Voluntary Life Insurance

Short-term & Long-term Disability

Paid Time Off

Paid Holidays

401(K) with Company Match

Employee Assistance Program

Employee Relief Fund

Supplemental Insurance including Critical Illness, Hospitalization & Accident

Century Fire Protection is a GREAT place to work! Come and GROW WITH US!