Customer Service/Data Entry

Job Description

This position is in our customer service department and requires proven data entry skills. This is s full time position with benefits available after 90 day probationary period. Resume and prior work related experience is required to be considered for interview. Salary is based on experience and will be discussed at time of interview.

Data Entry Clerk Job Responsibilities:

Maintains database by entering new and updated customer and account information.

Prepares source data for computer entry by compiling and sorting information.

Establishes entry priorities.

Processes customer and account source documents by reviewing data for deficiencies.

Resolves deficiencies by using standard procedures or returning incomplete documents to the team leader for resolution.

Enters customer and account data by inputting alphabetic and numeric information on keyboard or optical scanner according to screen format.

Maintains data entry requirements by following data program techniques and procedures.

Verifies entered customer and account data by reviewing, correcting, deleting, or reentering data.

Tests customer and account system changes and upgrades by inputting new data.

Secures information by completing data base backups.

Maintains operations by following policies and procedures and reporting needed changes.

Maintains customer confidence and protects operations by keeping information confidential.

Contributes to team effort by accomplishing related results as needed.

Data Entry Clerk Qualifications / Skills:

Organization skills

Quick typing skills

Attention to detail

Computer savvy

Confidentiality

Thoroughness

Customer service skills

Education and Experience Requirements:

High school diploma or equivalent

Data entry experience or related office experience

Some basic computer courses required

Full-time