Lumber Trader

Job Description

DUTIES AND RESPONSIBILITIES:

Performs customer interaction by making outgoing calls and receiving incoming customer calls/emails daily.

Sources new sales opportunities through inbound and outbound prospecting calls and emails.

Understands accounts, identifies key players and generates interest.

Generates new business and ensures growth of existing accounts, strengthens mill footprint and growth.

Gains and retains extensive product knowledge as well as detailed comprehension of customer requirements.

Prepares and sends valuable offers daily.

Engages in quotation and flexible price negotiation for transactional orders in order to satisfy customer needs while maximizing profit including but not limited to Forward Pricing for hedge-fund customers.

Executes timely and accurate trades based on market data, movement and prices.

Provides competitive market intelligence and insights to prospects and customers.

Enters orders for all types of sales, including inventory, directs, back-to-back, forward and block business on both delivered and customer pick-up basis.

Purchases product for various types of sales.

Handles inbound calls and provides callers with product and service information.

Fields customer support calls, following up on matters such as deliveries, claims, returns and other customer requests.

Full-time