Endpoint Engineering Manager

The Aerospace Corporation is the trusted partner to the nation’s space programs, solving the hardest problems and providing unmatched technical expertise. As the operator of a federally funded research and development center (FFRDC), we are broadly engaged across all aspects of space— delivering innovative solutions that span satellite, launch, ground, and cyber systems for defense, civil and commercial customers. When you join our team, you’ll be part of a special collection of problem solvers, thought leaders, and innovators. Join us and take your place in space.

Job Summary

The Aerospace Corporation is seeking a Endpoint Engineering Manager (Applications Admin Manager). We are looking for an experienced and passionate manager to join our team and lead the End-User Platforms, Device Management Engineering team. In this role, you will lead our client engineering team in developing and maintaining the foundation of our client platforms, including Windows, Mac, and mobile clients. You will collaborate with cross-functional teams including Enterprise Engineering, Information Security, and Customer Experience teams and serve as the focal point for delivering end-user capabilities that enhance and support the business. The ideal candidate is an experienced manager with hands-on technical experience, and a proven track record of leading teams in developing complex technical systems. We are looking for someone who is motivated, organized, and driven to deliver the best end-user solutions for our employees.

Work Model

This is a full-time position based in Chantilly, VA or El Segundo, CA, offering a hybrid work model that combines 3-4 regular onsite workdays and remote flexibility as the business needs allow.

What You’ll Be Doing

Manage the delivery of all enterprise end-user capabilities while ensuring both device and software operate in alignment with IT needs and standards

Plan and execute on enterprise endpoint projects including but not limited to the roll out of new enhancements, major system upgrades, consolidation of endpoint tool stack as well as ‘end of life’ transitions

Oversee the implementation of security measures to protect end user devices and data, including encryption, access controls, and antivirus solutions

Provide direct technical guidance and support to the team and other departments

Establish and enhance team processes identifying inefficiencies, risks, and ways to improve overall delivery

Collaborate with cross-functional teams and stakeholders to identify and address pain points and areas for improvement in the employee technology experience

Monitor and analyze key metrics related to employee experience and leverage insights to drive continuous improvement

Identify opportunities to streamline end user device management processes, reduce manual efforts, and increase efficiency through automation

Drive initiatives to enable self-service capabilities and automation across all supported technology areas including software deployment, hardware imaging

Participate in technology evaluations and recommend standardized solutions that align with enterprise objectives and budget constraints

Oversee the development and maintenance of knowledge base articles, user guides, and training materials to empower end users and promote self-service support options

Maintain accurate documentation of end user computing configurations, procedures, and policies

Manage relationships with technology vendors and service providers, ensuring alignment with organizational goals and objectives

Oversee vendor performance, negotiate contracts, and drive value-added partnerships to support our technology initiatives

What You Need to be Successful - Applications Administrator Manager

Minimum Requirements:

Bachelor's degree in Computer Science, Information Technology, or related field, or equivalent work experience

Proven experience (5+ years) in managing teams responsible for Microsoft 365, Unified Communications, Collaboration Services, and End User Compute Engineering

Strong technical proficiency in operating systems (Windows, macOS) and endpoint management solutions (e.g., Microsoft Intune, MECM (software packaging and delivery), JAMF, EDR & MDM solutions), M365 (Group policy & Powershell), Active Directory

Strong track-record of exemplifying customer service excellence and accountability/ownership for the total customer experience while influencing others to raise their level of customer service

Experience with endpoint security practices and technologies

Excellent project management skills

Strong analytical and problem-solving skills

Experience performing root cause analysis

Proven experience coaching, providing direction, and motivating team members

Excellent communication and interpersonal skills

This position requires ability to obtain and maintain a secret level security clearance, which is issued by the U.S. government. U.S. citizenship is required to obtain a security clearance.

How You Can Stand Out

It would be impressive if you have one or more of these:

TS/SCI clearance, or the ability to obtain and maintain one

Strong understanding of self-service technologies, automation frameworks, and best practices that are applicable to a regulated environment

Demonstrated ability to develop and execute technology strategies that align with enterprise objectives

Strong technical proficiency in Linux operating system, desktop virtualization technologies (e.g., Citrix Virtual Apps and Desktops, and Linux)

Experience using ITIL-based service management processes to deliver support (e.g. incident management, service request management, knowledge management)

Strong time management skills including the ability to multi-task, organize workflow, prioritize tasks and manage a changing workload individually and across a team

Hands-on experience in building enterprise level IT infrastructure and systems Experience with macOS system updates and provisioning

Firm understanding of configuration management and automation to maintain software standards

Experience in the development of operational procedures, processes, and scripts

Experience with integrating endpoint management tools with business processes to optimize software delivery

Understanding of Certificates and Authorities

We offer a competitive compensation package where you’ll be rewarded based on your performance and recognized for the value you bring to our business. The grade-based pay range for this job is listed below. Individual salaries within that range are determined through a wide variety of factors including but not limited to education, experience, knowledge and skills.

(Min - Max)$144,800 - $217,200

Pay Basis: Annual

Leadership Competencies

Our leadership philosophy is simple: every employee, regardless of level and role, can demonstrate leadership. At Aerospace, our commitment is our people. To cultivate our talent and ensure that we have a strong pipeline of future leaders, we want individuals who:

Operate Strategically

Lead Change

Engage with Impact

Foster Innovation

Deliver Results

Ways We Reward Our Employees

During your interview process, our team will provide details of our industry-leading benefits.

Benefits vary and are applicable based on Job Type. A few highlights include:

Comprehensive health care and wellness plans

Paid holidays, sick time, and vacation

Standard and alternate work schedules, including telework options

401(k) Plan — Employees receive a total company-paid benefit of 8%, 10%, or 12% of eligible compensation based on years of service and matching contributions; employees are immediately eligible and vested in the plan upon hire

Flexible spending accounts

Variable pay program for exceptional contributions

Relocation assistance

Professional growth and development programs to help advance your career

Education assistance programs

An inclusive work environment built on teamwork, flexibility, and respect

We are all unique, from various backgrounds and all walks of life, yet one thing bonds all of us to each other—the belief that we can make a difference. This core belief empowers us to do our best work at The Aerospace Corporation.

Equal Opportunity Commitment

The Aerospace Corporation is an equal opportunity employer. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, age, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender, gender identity or expression, color, religion, genetic information, marital status, ancestry, national origin, protected veteran status, physical disability, medical condition, mental disability, or disability status and any other characteristic protected by state or federal law. If you’re an individual with a disability or a disabled veteran who needs assistance using our online job search and application tools or need reasonable accommodation to complete the job application process, please contact us by phone at or by email at . You can also review Know Your Rights: Workplace Discrimination is Illegal.

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