Customer Service Rep/Spec Builder

Job Description

Opus Packaging – Indianapolis is a premier packaging company and supplier of corrugated products. Our philosophy and values are the backbone of Opus, but it’s our employees who bring them to life. We know that the most important component of a thriving business is a thriving team.

We are currently searching for a Customer Service Representative for our Whitestown, IN location. As a Customer Service Representative, you can expect to provide exceptional service and support to our customers in coherence with promoting the corporate vision, mission statement, and core values.

Opus Packaging is pleased to provide a competitive medical, vision, dental insurance package along with company paid life insurance for you and your family on your 1st day of employment. We also offer 401k, PTO, production bonus, safety bonus program and safety shoe reimbursement.

What you need to be successful at Opus Packaging:

Previous customer service experience in the corrugated industry.

Previous experience using Amtech and building specs.

Bachelor’s degree preferably in a related business or a minimum of three years related experience in the corrugated industry.

Excellent communication skills.

Strong time management and planning skills.

Capable of working independently and with a team.

Well organized, detail oriented and the ability to multitask.

During a normal workday you can expect to:

Project pricing/providing quotes to customers.

Process new orders and receive, enter, follow up and confirming of customer orders.

Maintain and sustain a profile on every customer.

Maintain achievement goals for every customer order.

Full-time