Security Supervisor - Security Admin - Main Library

Job Description

Job Title: Security Supervisor (40hr./Exempt/Full-time)

Location: Main Library, Security Admin

Starting Pay Range: $44,262.40-59,446.40 (commensurate with experience)

Note: For internal candidates, pay adjustments are made in accordance with our Compensation and Salary Administration policy

Our Commitment to Diversity

Open to all doesn’t just apply to our customers, it applies to our hiring practices as well. We put respect at the top of our values and that’s how we treat our candidates and employees. The Columbus Metropolitan Library is committed to equal employment opportunity and adheres to these principles in decisions regarding hiring. The Library does not discriminate against employees or applicants for employment based upon their sex, race, national origin, religion, age, disability, sexual orientation, gender, color, ancestry, military or veteran status, gender identity or expression, familial status, genetic information, or any other characteristic protected by federal, state, or local law.

At Columbus Metropolitan Library, we are striving to build a workforce that is as diverse as the communities we serve. Learn more about Our Employee Experience:

What We Offer:

A robust benefits package that supports your physical, mental, and financial well-being.

Comprehensive medical, dental, and vision plans to meet your healthcare needs.

A qualified employer for Public Service Loan Forgiveness.

Access to mental health resources and employee assistance programs for your peace of mind.

Generous paid time off and leave options to balance your work and personal life.

Participation in the Ohio Public Employees Retirement System (OPERS) and additional investment & savings plans.

A variety of voluntary and supplemental insurance plans to complement your lifestyle.

Comprehensive overview of our benefits:

About the Position:

As a Security Supervisor, you will oversee the scheduling, training, monitoring, and assignment of work to the Main Security Officers and Security Operations Center staff. Responsible for prevention of theft of library property, and maintenance of an orderly, safe, and secure environment for staff and customers. Manages incident response and preparedness through regular drills, reassignment of staff, Officer equipment maintenance and interaction with law enforcement and other emergency personnel.

Position Schedule: The ability to work various schedules is required. Schedule varies as needed to accommodate meetings, trainings, and coverage.

A combination of mornings, afternoons, and evenings.

Friday/Saturday rotation 9:00am-6:00pm

1 in 5 Sundays 1:00-5:00pm

What You’ll Do:

Responsible for the coaching, managing, hiring, orienting, training, and evaluating of Main Security Officers and Security Operations Center (SOC)personnel in collaboration with security leadership.

Maintains awareness and understanding of policies and procedures and other critical processes to make decisions and counsel others.

Controls offensive, disruptive, or inappropriate customer behavior through the use of deescalation techniques.

Files police reports and appears in court regarding such cases as needed. Provides support and guidance to staff in interactions with law enforcement.

Shares information regarding potentially dangerous individuals and developing safety/security situations with appropriate staff.

Coordinates response to incidents according to severity and need for assistance, including reassigning Security Officers.

Maintains awareness of security staffing across the system to ensure personnel are deployed most effectively. Coordinates response to staffing requests.

Fills in for Security Officers as needed to provide adequate staffing at at Main and in the SOC.

Ensures security personnel have the necessary uniform parts and equipment in working order to perform their duties, responding to requests, and proactively verifying.

Consistently available and responsive via phone, email, etc. to emergency situations, staffing shortages and needed consultation.

Provides consultation on the design and construction of all projects that include physical security and access to control systems.

Acts as the vendor management consultant setting clear expectations, goals, and tracking performance adherence.

Manages and maintains the multi-site video surveillance system and all global level access control system.

Drafts policy documents related to access control system use and privileges.

Controls the distribution of all name tags, employee and non-employee access control badges.

Attends and consults with other departments on construction or other changes impacting safety and security of CML staff and customers.

Reviews security system requirements.

Ensures that physical security best practices are taken into consideration during all phases ofthe project.

Analyzes all components of the technical physical security systems to diagnose and identifyfailures and disruptions.

Provides monthly security reports, related statistics, and reports on necessary updates to security policies and procedures to the Security Manager.

Performs additional duties as assigned.

Minimum Qualifications

High school diploma or G.E.D required. Associate's degree preferred.

3-5 years of experience in security or law enforcement required.

Demonstrated attention to detail, professional attitude, and ability to maintain confidentiality.

First Aid/CPR/AED and incident command, preferred.

Competent security-based web or app systems (e.g., CCTV, incident reporting, card access, mass communication, etc.), required.

Ability to carry and use Oleoresin Capsicum (OC or pepper spray) upon receiving necessary training.

Must have the ability to actively patrol (on foot) throughout the duration of their shift and to quickly respond to incidents.

Excellent verbal and written communication skills.

Ability to work effectively in a team environment as well as independently.

Must be able to work a flexible schedule, including weekends and evenings, willing to carry a cellular telephone 24 hours a day for response to emergency situations.

Ability to operate library technology including personal computer, email, software programs (i.e., Windows/Microsoft Office) and other job-related equipment and systems.

Valid driver license which meets the minimum requirements of CML’s vehicle insurance policy and access to a personal vehicle to promptly report to varied work locations as assigned.

POSITIONS MANAGED/SUPERVISED This is a supervisory position.

WORKING CONDITIONS AND PHYSICAL DEMANDS

The work environment involves everyday risks or discomforts that require normal safety precautions typical of such places as offices, meeting and training rooms, libraries, and residences or commercial vehicles (e.g., use of safe workplace practices with office equipment, avoidance of trips and falls, observance of fire regulations and traffic signals, and/or working in moderate outdoor weather conditions.)

Work requires occasional lifting or pushing of up to 20 lbs. and the frequent lifting or pushing of up to 10 lbs.

The ability to work various schedules required. Schedule varies as needed to accommodate meeting, training and coverage.

Full-time