Project Manager (AV)

Job Description

Flyspace Productions is a full-service, woman-owned event creative and management company and is a leading provider of AV production and event operations, delivering seamless experiences for clients through expert planning, technical execution, and outstanding customer service. We boast an in house AV operation including audio, video, lighting, rigging and truss, and staging including the largest fleet of Stageline mobile units in the country.

We are looking for a skilled Project Manager (Account Manager) to guide clients from inquiry through execution, ensuring high-quality event production and exceptional service. The Project Manager serves as the primary point of contact for clients, managing projects from initial inquiry to post-event follow-up. This role is primarily focused on events that heavily utilize AV production elements, ensuring that events are well-planned, technically sound, and exceed client expectations.

This is a full time, exempt role that requires in-office participation at our headquarters in Pittsburgh, PA. The salary range for this role is $50,000-$62,000, commensurate with experience and skillset, and includes benefits such as unlimited PTO, healthcare with company contribution on your first day, 401(k), and more. The ideal candidate has a strong background in event production, experience in sales or project management, expert organizational and time management skills, and excellent client management abilities.

Key Responsibilities:

Manage the intake and onboarding of clients and projects, ensuring a seamless transition through the planning and implementation process and serve as the primary project point of contact for clients and internal teams, ensuring clear communication and excellent customer service

Oversee and direct the on-site execution and implementation of assigned events and projects, ensuring they align with company and client expectations

Plan and coordinate events that are profitable, logistically sound, and align with client objectives

Provide technical expertise to ensure estimates are achievable, including conducting site visits, surveys, reviewing drawings, and collaborating with the team for detailed planning and work closely with internal teams, subcontractors, and vendors to advance projects and ensure accurate execution

Coordinate with clients to develop and deliver estimates or bids in a timely manner and monitor change orders to ensure all modifications are properly documented and coordinated

Assist with departmental administration, including reporting, forecasting, and financial planning in coordination with the Finance and Admin teams

Work with the Logistics, Production, and Warehouse teams to properly allocate resources for upcoming projects

Build and maintain strong relationships with clients, fostering repeat business and positive referrals through a high level of customer satisfaction by providing proactive communication and solutions

Directly supervise and direct at least one staff member as assigned to support team projects and serve as a mentor and leader, helping to develop and advance the team

Other duties as assigned

Qualifications:

5+ years experience in event project management, sales or account management, preferably in a related field

Bachelor’s degree in Event Management, Theater, Technical Production, or a related field preferred

Industry or project management certification highly desired

Strong technical knowledge of AV, lighting, staging, and production equipment with related, meaningful professional experience

Exceptional communication and interpersonal skills, including the ability to communicate timely and effectively in a friendly and professional way

Demonstrable ability to create detailed estimates and project proposals based on realistic technical planning

Excellent organizational and multitasking skills to manage multiple projects simultaneously

Strong leadership and problem-solving skills with the ability to make quick decisions on-site

Ability to develop and foster relationships that support the goals of the company

Experience with event production software and tools for estimating, project management, and scheduling is a plus

Willingness to work flexible hours, including holidays, evenings or weekends

Must be over 18

Must be legally permitted to work in the US for this employer

A Few Friendly Notes Before You Apply

What to Expect

We’ve done our best to outline the key responsibilities and expectations for this role, but like most things in our industry, the details can shift. This description should be seen as a general guide, which may be updated or modified from time to time, rather than a complete list. We’re a flexible team, and we hope you are too! We value adaptability and a collaborative spirit in our team.

Work Eligibility

In line with federal law, everyone we hire needs to be able to work in the U.S. and complete the standard employment verification paperwork when they join the team. This includes verification of your identity and eligibility to work for us.

Everyone’s Welcome

Flyspace is an equal opportunity employer. That means we don’t just welcome diversity, we celebrate it. We hire talented humans of all backgrounds and identities, and we’re committed to building an inclusive workplace where everyone can thrive. If you’re into respect, collaboration, and creativity, you’ll fit right in.

Let’s Talk Money

We believe in being upfront about pay. That’s why we include salary ranges or hourly pay expectations in all our postings, no guesswork required. While Pennsylvania doesn’t mandate this (yet), we think it’s the right thing to do. We also offer a great benefits package, starting on day one.

Need Accommodations?

Flyspace is committed to creating an inclusive and welcoming workplace and encourage people of all abilities to apply. We will do everything we can within reason to make sure that you are able to participate in the application process and that you are evaluated in an environment that best allows us to assess your skills. If you need reasonable accommodation during any stage of the application or hiring process, please let us know. We're happy to explore how we can support your access and success.

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Full-time