Host/Hostess

Job Description

If you have a great attitude and are comfortable in a fast-paced environment, you're perfect for this role! Our BROOKSIDE Location is Hiring.

Here is an example of such work description:

*Relate with guests when they arrive and when they are leaving

*Thank guests for their patronage when they are leaving

*Communicate with guests while they wait for their drink and food order

*Ensure complete and consistent cleanliness of the host area

*Be available to answer calls and to greet guests

*Provide assistance to servers

*Supervise Open Table efficiently and oversee clients seating arrangements

*Handle clients amicably and with understanding whether they have reservation or not

*Make great and impressive first impression on clients

*Schedule reservation for guests both in person and over the phone

*Communicate with supervisors or management on any issue related to customers

*Handle all cases related to guest courteously and professionally

*Maintain diplomacy while relating with clients.

*Working experience in related fields, like hospitality industry or hotel, is added advantage

*Possess IT skills in MS excel and MS Word

*Possess top-notch communication skills in the local language, both in written and verbal forms

*Ability to properly maintain inventory

*Possess competence at filling all guests' supplies

*Ability to manage complaints tendered by clients

*Ability to relate well with other members of staff towards excellent service delivery to clients

*Ability to maintain consistent cleanliness of the dining room serving stations

*Ability to answer telephone calls in the most diplomatic and soothing manner

*Possess excellent knowledge of room, restaurant and bars services

*Ability to address all issues related to guest's service.

Job Types:

Full-time, Part-time

Salary: Up to $18.00 per hour (depending on experience)

Benefits:

Dental insurance

Employee discount

Flexible schedule

Health insurance

Paid time off

Vision insurance

Physical setting:

Fine dining restaurant

Upscale casual restaurant

Shift:

8 hour shift

Day shift

Night shift

Weekly day range:

Some Weekend availability

Ability to commute/relocate:

KANSAS CITY, MO (BROOKSIDE) Reliably commute or planning to relocate before starting work (Required)

Experience:

Customer service: 2 years (Preferred)

Work Location: One location

Part-time