Process Improvement Specialist, Junior level

Job Description

Quecon is looking for hardworking, talented, and committed individuals to join our growing team - people who know what it takes to produce the best results the first time, every time. We support the Federal Aviation Administration's mission and vision to provide highly qualified, professional, and technical resources to satisfy agency requirements. We are searching for a Process Improvement Specialist.

Candidate will support Second Level Engineering (SLE) engineers. Analyze, interpret, and process En Route Automation Modernization (ERAM) Automation Issues Management System (AIMS) Engineering Requests (ERs), Trouble Reports (TRs) and Adaptation Requests (ARs) through the SLE Process Lifecycle to ensure problems and enhancements follow FAA procedural requirements and are brought up to FAA standards and safety in the National Airspace System (NAS). Support System Requirements SLEs by coordinating/verifying the maintenance, editing, and version control of Second Level technical documentation.

Specific training and/or certification in one of the following: iCMM, ISO, CM, or PMP is required.

Applicants selected will be subject to a government security investigation and must meet eligibility requirements for a Position of Public Trust.

Schedule is full time, 5 days per week, reporting to the William J. Hughes Technical Center in Egg Harbor Twp., NJ

Education: Associates degree with a minimum of 8 years of Process Improvement experience or a Bachelor's and 5 years of Process Improvement experience.

Skills, Knowledge and Abilities required:

Microsoft Windows and Microsoft Office experience, (Word, Excel, Power Point, Outlook, Teams, etc.).

Documentation (Maintenance, Editing, Quality Control).

Prepare Meeting Agendas, Prepare and disposition Meeting Minutes, Prepare slides and Present at Zoom, Teams and In person meetings.

Perform data entry in ticketing system.

Process Oriented, self-motivated individual with attention to detail and ability to multitask.

Good time management and problem solving skills.

Ability to work alone and collaborate with a team

AIMS, Peer Review Automation Tool (PRAT), Configuration Management Automation (CMA), Knowledge Services Network (KSN). Preferred, but not required.

At the core of Quecon's identity is our commitment to providing quality services and products to our customers. For our employees, this means a whole culture and mindset different from other companies - assume nothing, check everything, prevent mistakes before they happen. Employees are excited to be a part of this mission, and we strive to set our employees up for success. We invest in them, and our generous benefits package - which includes medical, dental, matched 401k contributions, Life/Disability, Tuition Reimbursement, PTO/Federal Holidays - seeks to attract and retain the most qualified workforce. Our success depends on that.

Full-time