Job Description
Halvik Corp delivers a wide range of services to 13 executive agencies and 15 independent agencies. Halvik is a highly successful WOB business with more than 50 prime contracts and 500+ professionals delivering Digital Services, Advanced Analytics, Artificial Intelligence/Machine Learning, Cyber Security and Management Consulting Solutions and Cutting Edge Technology across the US Government. Be a part of something special!
DUTIES AND RESPONSIBILITIES:
Performs data QA reviews of order, product, or customer data
Performs data QA reviews using large Excel dataset worksheets, applications, and the internet
Calculate, analyze, and record results of QA reviews
Performs defined processes and implements corrective actions to meet standards
Assists with investigating data issues, identifying the root cause, and possible resolutions
Assists with evaluation of new QA processes to ensure improved quality to meet data QA goals and objectives
Assists team members with backup task support
Monitors and responds to customer requests
Manages requests based on priority and provide customer follow-up
Assists with writing documentation for processes and procedures
Other duties as assigned
EXPERIENCE/SKILLS:
Proficient with Microsoft Office, Excel, Outlook, Word, internet searches, and ability to learn new tools
Strong analytical and problem-solving skills
Attention to detail and strong organization
Ability to work independently and in a team environment
Ability to multitask in a fast-paced environment
Ability to adapt to workflow changes
Excellent verbal and written communication skills
Provide after-hours support when needed
Education/Experience:
Bachelor's degree in computer science (preferred) or related field, or equivalent experience
2+ years of relevant experience
SQL knowledge a plus
Help desk support a plus
Halvik offers a competitive full benefits package including:
Company-supported medical, dental, vision, life, STD, and LTD insurance
Benefits include 11 federal holidays and PTO.
401(k) with company matching
Flexible Spending Accounts for commuter, medical, and dependent care expenses
Tuition Assistance
Charitable Contribution matching
Halvik's pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.
Halvik Corp is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.
Halvik's pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.
Full-time